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Collette is making life easier for agents – Here's how...

With 100 years of experience, Collette has mastered the art of touring, and there shouldn't be any other name you think of when a customer walks in the store with the twinkle of wanderlust in their eyes...

With 100 years of experience, Collette has mastered the art of touring, and there shouldn’t be any other name you think of when a customer walks in the store with the twinkle of wanderlust in their eyes…

But Collette hasn’t just mastered the art of putting together authentic (and reasonably-priced) travel experiences for clients – they’ve also mastered the art of creating a seamless and straightforward booking process for travel agents just like you.

Yep, Collette works just as hard for agents as it does for its guests, making the whole process of booking as easy and stress-free as possible, whilst also offering amazing service and support from beginning to end.

Let’s delve into three ways Collette is helping make life a little easier for travel agents…

 

1. COLLETTE ARE LITERALLY EVERYWHERE!

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Operating 150 tours across seven continents, Collette is everywhere your clients want to be, which makes them a one-stop shop for all your customer enquiries.

Indeed, no matter what kind of experience your clients have been itching to cross off their travel bucket-lists, Collette has a tour that delivers the goods, every time! They’ll even whisk them to and from the airport in a chauffeur-driven private transfer – how awesome is that?!

 

2. COLLETTE OFFER AN INCREDIBLE CANCELLATION POLICY!

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Collette understands that life can sometimes can get in the way of a holiday, and they don’t believe that people should be penalised if bad luck rears its ugly head and prevents them from having the holiday they deserve.

That’s why they offer an incredible ‘bad hair day cancellation waiver’ which allows customers to cancel their holidays up to the day before departure and receive a full refund, all for the nominal fee starting from $95pp. The cancellation policy gets its name because travellers don’t have to give a compelling reason why they’re cancelling – there are no questions asked!

Note: This waiver is not a substitute for travel insurance which is highly recommended.

 

3. COLLETTE HAVE AN AMAZING RESERVATIONS TEAM!

Always there to help you, the reservations team at Collette make booking through them as easy and as straightforward as possible.

You’ll only have to wait on average about 30 seconds whenever you call them, helping you get back to what you do best – booking holidays and serving your clients!

We ensure outstanding service to agents helping them organise their clients holiday from start to finish. From a 30 second reservations wait time to an included private airport chauffeur service and a 24 hour before departure full refund no questions asked protection waiver, our goal is to make it as easy as possible for agents and their clients.

Amanda McCann, Head of Sales, Collette

Ready to give your clients authentic travel experiences with the experts worldwide touring?

Then contact the reservations team at Collette on 1300 792 196 or visit here.

In what other ways can wholesalers make your life a little easier? Tell us in the comments below…

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