The Star Alliance has taken home the title for ‘Best Alliance Lounge’ in this year’s Skytrax awards.
The alliance’s lounge in the Tom Bradley International Terminal (TBIT) of Los Angeles International Airport was voted best by some 18.9 million people from 110 countries.
The premium facility caters to 400 Business Class and Star Alliance Gold passengers and has an additional exclusive area for First Class passengers.
Star Alliance Lounge is available to Business Class, First Class and Gold passengers.
It was designed by global architectural firm Gensler and features different experience zones to accommodate the various passenger needs such as social spaces such as bars as well as quiet locations including the library, den and media room.
Guests wishing to work can do so from the location of their choice, making use of the high-speed wi-fi, along with the printing, fax and copy services which are available on request.
Business travellers can make use of the high-speed wi-fi, printing, fax and copy services.
In addition to traditional power outlets, customers can also make use of USB power ports to recharge their mobile devices. For those “travelling light”, tablet computers are available on request for use in the lounge.
Passengers can also freshen up in one of eight shower rooms provided.
The highlight of the lounge is the open air terrace.
However, the highlight of the lounge is the open air terrace which offers panoramic views of the northern runway towards Hollywood Hills. This space provides passengers with an unparalleled sensory experience, complete with fire pits and a water wall.
Accepting the award, Justin Erbacci, Vice President Customer Experience and Technology, Star Alliance, said it proves that by working together the alliance can “offer products which are highly appreciated by customers”.
There’s a number of social spaces, including the bar.
“In the case of the LAX Lounge, it underscores the positive feedback which we have been receiving since its opening in 2013.”
Justin Erbacci, Star Alliance Vice President Customer Experience and Technology
Star Alliance currently has five Alliance branded lounges in LAX, Buenos Aires (EZE), Nagoya (NGO), Paris (CDG) and Sao Paulo (GRU).