2017 may very well go down as the year Jetstar greatly improved its customer relations through new technology, generous deals and a wider network.

In case you don’t recall, the low-cost carrier opened up the year with the announcement that it would fly from Sydney & Melbourne to Ho Chi Minh and then celebrated its 13th birthday with huge savings. Charges were introduced on last minute check-in luggage and babies onboard, while a new ‘split the bill‘ system allowed guests to book holidays and pay them off over time.

The airline also revealed a way to add more seats onto its planes without compromising space (which in turn further improve fares) and today, the airline launched its first non-stop connection between Melbourne and Zhengzhou.

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The Boeing 787 flew into Melbourne Airport from Zhengzhou this afternoon to kick start the new twice weekly service scheduled to operate every Wednesday and Saturday.

According to the Australian getaway’s Chief of Aviation, the new service is a win from Melbourne as it will open Victoria up to holidaymakers in Zhengzhou and vice versa.

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“With a population of about nine million residents it is regarded as one of China’s industrial hubs,” Simon Gandy said.

“It is home to the famous manufacturing enterprise Foxconn supplying 80 percent of all iPhones in the world.

“We feel fortunate to be the first Australian city to be connected to this important destination in China via a direct air link.”

Simon Gandy, Jetstar Chief of Aviation

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Gandy said China is Melbourne’s largest international passenger market, with more than 1.2 million visitors arriving from the country in 2016/17.

Zhengzhou is the 11 destination in mainland China accessible on a non-stop flight from Melbourne.

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Have you travelled to Zhengzhou?