Virgin Australia is currently in celebration mode after being recognised by Airlineratings.com – the leading airline safety and product rating review agency – for its exceptional Business Class and Cabin Crew.
The airline also jumped two spots from 7th to 5th place in the top ten airlines in 2017.
Virgin Australia’s two awards are in recognition of the airline’s continual push in product innovation and customer service. The Best Cabin Crew award recognises the incredible service and professionalism provided by Virgin Australia’s Cabin Crew. It is the third year in a row that the airline has received this award.
“We are very proud to once again have our incredible Cabin Crew recognised for being the best in the world. Every time you step on a Virgin Australia aircraft, our Cabin Crew’s infectious enthusiasm and commitment to providing great service is evident.”
John Thomas, Group Executive, Virgin Australia Airlines.
Virgin Australia’s flagship Business Class experience ‘The Business’, available on board the airline’s Boeing 777-300ER and Airbus A330-200 fleet, was awarded Best Business Class.
Source: http://australianaviation.com.au
It features individual and private suites in a 1-2-1 configuration with direct aisle access and Luke Mangan designed menus. Boeing 777 aircraft also feature a Business Class Bar hosted by Virgin Australia Cabin Crew and the largest in-flight entertainment screen flying between Australia and North America.
“We are also delighted to have our new Business Class experience recognised as second to none. Each touch point was considered in the design of the Business Class suite, and our Cabin Crew bring ‘The Business’ to life for guests travelling on our Airbus A330 and Boeing 777 aircraft.”
John Thomas, Group Executive, Virgin Australia Airlines.
Source: http://www.smh.com.au/
According to Airlineratings.com Editor-in-Chief, Geoffrey Thomas, Virgin Australia’s commitment to customer service at 30,000 feet in the air is second to none.
“Virgin Australia’s cabin crew treat every passenger whether in row 1 or at the back of the aircraft as a special guest. Their commitment to their passengers is outstanding and is a benchmark of what cabin service should be.
Geoffrey Thomas, Editor-in-Chief, Airlineratings.com
Designed by prestigious London agency tangerine, ‘The Business’ has already won a Good Design Award 2016 and a Red Dot Award 2016, and was one of three finalists in the Cabin Concepts category at the Crystal Cabin Awards 2016. An interactive virtual tour of the new Business Class cabin on board a Boeing 777 aircraft is available on Google Street View.