Carnival Cruise Line is in damage control after 23 passengers had to be removed from Carnival Legend by police last Friday after they became involved in a violent brawl onboard the ship.

The ship, which was on a 10-day South Pacific cruise, was bound for Melbourne when it had to make an unscheduled stop in Eden on the NSW south coast so police could remove the troublesome passengers.

It is understood that the group spent several days fighting onboard the ship before the tensions erupted into a full blown brawl.


Video footage of the brawl which was filmed by a passenger has since been shared online

It shows the crew and security kicking two men on the ground while trying to break up the fight.

Carnival Cruise Line Vice President and General Manger Australia, Jennifer Vandekreeke said she sincerely apologised to guests who were impacted by the disruptive behaviour of the group.

“Our Care Team is supporting those guests who have been affected,” she said.

We want to reassure all embarking guests today, and in the future, that the safety and security of our guests and crew is our number one priority.  This is reflected in our zero tolerance policy to excessive behaviour onboard.

Carnival Cruise Line Vice President and General Manger Australia, Jennifer Vandekreeke.

She said the cruise line was fully cooperating with the NSW police” while also conducting a full investigation themselves.

Jennifer Vandekreeke presenting Carnival Spirit 27JUL17 2

Carnival announced over the weekend that guests affected by the drama would be offered a 25% future cruise credit “as a goodwill gesture”.

Many passengers have approached media outlets to say that the gesture was an “insult” , when considering the turmoil they endured onboard.

Others passengers, however, have backed the cruise line, taking to Carnival’s Facebook page to say that the media had “over exagerated” the events.

It comes just one week after P&O Cruise ship Pacific Explorer was forced to return to Sydney early after a wild brawl broke out onboard during a bucks party on a three-night round trip cruise from Sydney.

Water Police escorted the group from the ship.

KARRYON has contacted Carnival Cruise Lines to ask what changes they are planning to make to ensure they can stay true to their family friendly brand and ensure violent incidents do not reoccur.

We are still waiting on a response but will keep you posted.

Have your clients canceled cruises as a result?