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NTIA17 SUCCESS STORIES: APT

APT celebrated great results from the weekends NTIAs, where they were crowned ‘Best River Cruise Operator’ for a third consecutive year.

APT celebrated great results from the weekends NTIAs, where they were crowned ‘Best River Cruise Operator’ for a third consecutive year.

With successive wins in 2015 and 2016, the addition of 2017 rounds out the perfect hat-trick for APT, the proud winner of the award since its induction in 2015.

Deb Fox, Chief Commercial Officer, said winning for a third time in a row confirms the trust Agents have in the operator and its products.

Read more what she had to say about the win below:

 

What does winning this award mean to you and the business?

APT are overjoyed to win this prestigious award, three years in a row. We are honoured that APT have the confidence of the travel agents, that the efforts of all of our teams, on the road, in the office and on board are appreciated by the wonderful Australian travel agents and their clients; we are tremendously thankful for their tireless support.

 

What was it do you think that helped you win this year?

It would have to be the confidence that travel agents across Australia have in APT in every element of the river cruise experience, working together in true partnership across every aspect, they know we are there for them through thick and thin in providing a truly exceptional service and experience from start to finish.

 

How do you think the year ahead is looking so far?

The year ahead is in great shape, the continual evolution of new destinations, itineraries and personalised experiences is seeing more and more agents introducing their clients to river cruising and they keep coming back time and time again to experience new rivers and destinations.  Great news all round.

 

Do you have any award winning tips you’d like to share to inspire other businesses to greatness?

APT are an Australian, family owned and managed company, celebrating our 90th birthday this year, our heritage and values are the core of our business. Working in true partnership with the travel agent industry has been critical to our success.  We always pride ourselves on employing the best people in the industry who share our passion and dedication to create and provide the best possible once-in-a-lifetime experiences every day of the year! These core pillars are our foundation and certainly the key to our success.

Winning this category is so important as it is based on travel agent votes confirming their trust in APT and our products. To be continuously recommended to their valued customers is humbling and inspiring for usas they are experts in their field and it makes us very proud of what anAustralian company can achieve. This drives us to continuously provide the best river cruise holidays possible for guests.  We won’t stop evolving how we support and deliver to agents and their customers, we aim to be better every day.

We are also extremely proud to be listed as finalist for both the ‘Best Tour Operator – Domestic’ and ‘Best Tour Operator – International’ awards and would like to congratulate all the finalist and winners.

What do you think about APT’s win? Join us in congratulating them on a job well done.