Karryon Luxury Takeover March 2024 side lock up
Karryon Luxury Takeover March 2024 side lock up
Home Travel News

When Management Strikes Back: Funniest responses to TripAdvisor complaints

In lounge rooms and dinner tables all around the world, in a galaxy not too far away at all, disgruntled customers voice their complaints on popular travel industry review platform TripAdvisor.

In lounge rooms and dinner tables all around the world, in a galaxy not too far away at all, disgruntled customers voice their complaints on popular travel industry review platform TripAdvisor.

These “keyboard warriors” are able to hide behind the safety of their computers screens and smartphones, dishing out some pretty unfair criticisms at times.

And as Travel Agents, don’t we all know too well the scorn of a disgruntled client: back when I was consulting, many times I was blamed when the airline updated its departure time. Yeah, like I had any control over that!

But anyway, what happens when management responds to these harsh criticisms on TripAdvisor, and decides to strike back against these annoying travellers?

Well, the results can be nothing short of hilarious!

Here are five of the funniest responses penned by management at these keyboard warriors.

They may just make you think twice about complaining online again…

 

Complaint #1 – Your hotel “looks like a building from Chernobyl on the outside”

3323618400000578-3537556-The_customer_who_stayed_at_this_Irish_hotel_was_not_impressed_wi-m-13_1460554537703

Ouch! Tell us what you really think…

And now, the response by the GM.

3323626D00000578-3537556-image-a-50_1460546458099

This GM knows his $hit.

 

Complaint #2 – Lipstick stained cups?

3321F44A00000578-0-image-a-11_1460543197694

And the response from PR Manager…

3321F44100000578-0-image-m-15_1460543243441

So it wasn’t even their fault…

 

Complaint #3 – Oh, marital dramas…

33237DC500000578-3537556-image-a-55_1460547102735

And batter up! Let’s see what the GM had to say about this…

33237EA400000578-3537556-image-a-56_1460547180913

Wait a minute: what were they both doing in the women’s restroom? #lolz

 

Complaint #4 – Because nobody likes someone with a “superior attitude.”

3323B80F00000578-3537556-image-a-79_1460549173929

Okay, let’s hear what management has to say about this…

3323B8A700000578-3537556-image-a-81_1460549198333

You know what, I think this guys does have a superior attitude. I wouldn’t want to stay here…

 

Complaint #5 – Is this the tightest customer EVER?

3321E0AF00000578-0-image-a-4_1460542406687

Oh geez, where to start with this one!

3321E0B400000578-0-image-a-5_1460542416860

Well played sir, well played!

Have you ever left a critical review on TripAdvisor? Did you get a response?