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5 Reasons Webjet is Wrong About Travel Agents

Excite Holidays is weighing in on the recent Webjet Travel Agent debate and is sharing their five reasons Webjet is wrong about Travel Agents.

Excite Holidays is weighing in on the recent Webjet Travel Agent debate and is sharing their five reasons Webjet is wrong about Travel Agents.

If you haven’t seen it yet, Webjet’s new TV commercial is out to get bricks and mortar travel agents by persuading consumers that booking online is better.

But, like you, we know that booking with a travel agent is the best way to make a dream holiday come true, that’s why we’ll always be ‘made for agents’.

We’ve put together the top five reasons your clients will keep coming back to you…

 

1. They’re tired of wasting time

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When researching a holiday online, clients can feel like they’re disappearing down an overwhelming rabbit hole of information.

By choosing to book through you, they’ll not only save time, but they’ll know they’re booking with an expert who has been trained in the destination of their dreams.

 

2. Online booking engines won’t help with mistakes

24th June 1940: An exasperated woman cries for help on the phone. (Photo by Fox Photos/Getty Images)

Calling an OTA when something goes wrong with a booking can be a nightmare. Even if consumers manage to get through to a human being, the person on the other end of the phone has no idea who they are or how important their holiday is.

As a travel agent, you’re able to resolve the problem by calling our 24 hour reservation team without your client breaking a sweat.

 

3. Round the world trip? No problem

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Booking a complex itinerary with multiple stops is near impossible online, but it’s all in a day’s work for you.

Whether your client wants to book a trip of a lifetime to Europe’s most romantic cities or have a wild adventure seeking out Africa’s best safari spots, you’re able to put together the trip of a lifetime.

 

4. Dream Makers

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Now, more than ever, clients want their dream holiday to be unique, they don’t want to have the same experience as thousands of other people. Unlike the Internet, when a client explains their dream to you, you’re able to find the boutique hotel of their dreams, suggest the hidden local restaurant perfect for a romantic meal or direct them to the secret beach with the best snorkelling.

But, if you get stuck, our highly-knowledgeable reservations team are just a phone call away.

 

5. Better connections than The Internet

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You know the industry inside out, you have thousands of connections and often get the best price first. By booking with you, your clients will be secure in the knowledge that if they need to change their reservation, you’ll know the right people to call to avoid any fees or charges.

And remember, Excite Holidays doesn’t change any additional cancellation or amendment fees!

Do you agree with Excite Holidays?