KLM went the #KOExtraMile and helped travelers worldwide with their travel woes (regardless of who they were flying with).
Sometimes International travel can be a hassle, but passengers around the world got a helping hand from KLM’s #happytohelp project.
The KLM Royal Dutch Airlines team definitely went the extra mile undertaking a unique mission to help any traveller in need, not just those flying with KLM.
They set up a #happytohelp HQ at Schiphol Plaza in Amsterdam Airport, and proceeded to assist travelers at airports worldwide via social media for a whole 5 days. The airline searched across social media just simply being good guys. They helped people by simply providing travel advice to anyone who was heading abroad, but taking it a step further with personalized video tips that directly related to their destination, this extended to tips about…
How to dress to impress your great aunt
Here KLM doles out some fashion advice for appropriate dress/skirt length, which was not only useful but a little bit tongue in cheek.
KLM helps out newlyweds after they lost their luggage.
Mr & Mrs Ayala’s airline lost their luggage, whilst on their honeymoon. Luckily the team at KLM was there to help and took them on a speed-shopping trip, which even included flowers for Mrs Ayala. The looks on their faces of overwhelming gratitude is enough to earn KLM’s #happytohelp team a spot at #KOextramile.
“We’ve been through a lot, and this was a relief for us, I just want to make her happy”
Mr. Ayala
Not impressed? The team also helped passengers out with forgotten passports and even provided beds during long layover waiting hours at airports. Although I wish they’d put me up on their pimped out retired plane on Schipol.