Wed 13 Aug: 10 Things you Need to Know today By Daisy Melwani 13 Aug 20141. helloworld looking for a brighter FY15 Helloworld Limited has forecasted an unaudited Adjusted EBITDAI trading result for the year ending June 30 to be in the range of $40 million to $41 million, in line with market guidance. The result excludes costs associated with the implementation of helloworld and other non-recurring items, a statement on the ASX this morning revealed. HLO said it expects to incur a $59.5 million “non-cash impairment of goodwill” which it says is attributable to their Retail Segment, and that it “remains profitable” based on unaudited results, generating Adjusted EITADAI of $50.5 million in FY14. Read more 2. IHG launches F&B rewards in Australasia InterContinental Hotels Group (IHG), has launched IHG® Dining Rewards, in Australasia following its launch in Greater China in May. For an annual fee of AUS$319 (Australian) or AU$295 (New Zealand), joining members will receive a dual membership card for both their IHG Rewards Club and IHG Dining Rewards programme memberships. The new programme offers a one-tier membership status upgrade in IHG Rewards Club, the world’s first and largest hotel loyalty programme. Core IHG Dining Rewards programme benefits include a 25% off all dining and beverages at participating IHG hotel restaurants and bars (ongoing) as well as a free night at any of IHG hotel globally. 3. Rail Plus celebrates Rocky programme Rail Plus General Manager Sales and Marketing Greg McCallum with dcaworldwide – Canadian Tourism’s Nathan McLoughlin and Steve Farrelly (National Sales Manager, Asia Pacific). Rail Plus celebrated the release of the 2015 Rocky Mountaineer program with more than 100 travel agents in Sydney’s swanky Ivy Penthouse last night. General Manager Sales & Marketing Greg McCallum said Rail Plus has seen dramatic growth in its sales of Rocky Mountaineer over the past few years, with departures up by more than 30% each year. “In response we have established a dedicated Rocky Mountaineer division within Rail Plus, with two full-time agents offering specialist knowledge of Rocky Mountaineer’s full range of products,” McCallum said. In addition to its all its most popular journeys, Rocky Mountaineer’s 25th anniversary programme includes an expanded number of departures along with cruise options and more than 40 holiday packages. In 2015 the Rocky Mountaineer is also promoting ‘Circle’ journeys that combine two or three routes into one itinerary. Rocky Mountaineer is offering customers who book a qualifying 2015 package by August 31 up to $2,500 per couple in added value to be used in a variety of add-on options, including free service upgrades, free meals, and free hotel nights. 4. Free Sales Seminar for Managers Ex-Contiki Holidays tour director and industry trainer & leader, Mark Carter is offering 20 free spots to attend a two-hour interactive session in Sydney for sales gurus working in travel. The topics to be covered include Sales Psychology, Method of Sales Leadership and Behavioural Science. Mark will combine his raconteur narrative, quick wit and core ideas into this presentation using invigorating stories and sensory submersion. As a qualified trainer, accredited in Workplace Training & Assessment, MBTi, EQ & EQ360 and NLP Practitioner, and aligned with Solution & Insights Sales Models, he has a wealth of experience working with market leaders across several industry verticals. The session is to be held on Friday 5 September between 10-12pm in the city and to register your interest email Lisa Maroun. 5. Floating venue open for business Dockside Group has opened Sydney’s largest anchored floating venue – the Dockside Pavilion Darling Harbour after more than 2 years of planning and 8 weeks of construction. With a capacity of up to 1440 guests seated and 2000 standing, the venue is expected to be used for a range of large events including private events, corporate dinners, cocktail parties, awards nights, conferencing, a luxury car launch and large corporate Christmas parties. The Dockside Pavilion is a temporary venue owned and operated by Dockside Group and will remain in Darling Harbour until the completion of the new International Convention Centre. 6. Shuttlewood says hello to Travelport After a tenure spanning 23 years with the Helloworld Group, Kaylene Shuttlewood, currently Head of Affiliate Network for Helloworld, will leave the group in October to take up the role of General Manager Pacific Region at Travelport. Ms Shuttlewood has held various positions within the company and postings in Brisbane, London, New York, Los Angeles and Sydney through her roles at Concorde Travel, Air Tickets, Stella Travel UK, Airline Representation (GSA). 7. Cruising to feel the love in Feb Cruise Lines International Association (CLIA) Australasia has announced the Cruise3sixty Australasia conference will be back in Sydney in February 2015 as well as the 2014 Cruise Industry Awards. Both events will be held at the Star Event Centre, Sydney, and will be held over consecutive days (Feb 27, Feb 28) to “make it easier for those travelling from interstate or overseas to attend”. Cruise3sixty will also incorporate a business-oriented trade show to allow attendees to meet with cruise line representatives and suppliers. Cruise3sixty tickets can be purchased online at www.cruising.org.au/cruise3sixty.asp with CLIA members receiving discounted entry at $295 but non-CLIA Members are also able to attend. 8. Christchurch wins yet another Christchurch Convention Centre New air services between Christchurch and Taipei is expected to add to the tourism industry’s goal of $41 billion in total annual tourism revenue by 2025, the Tourism Industry Association New Zealand (TIA) said. The tourism industry’s Tourism 2025 growth framework identifies increased sustainable air connectivity as critically important to boosting the industry’s value from its current $24 billion a year. Measures to support the recovery of tourism in Christchurch and the South Island are also highlighted, TIA Chief Executive Chris Roberts says. “This new service will support jobs and regional economies around the South Island over our 2014-15 peak season. We know that offering new routes helps stimulate demand, so we look forward to seeing more Taiwanese visitors over the summer,” Mr Roberts says. 9. Home-based jet off to Singapore TravelManagers’ seventh and largest conference delegation to date, is set to culminate on Friday with the official start of their 2014 national conference in Singapore. A record 320 participants will attend the national conference including 63 representatives from 45 partner suppliers and an overwhelming 206 delegates are travelling from every state and territory across Australia. This is the first time personal travel managers from all states and territories will be represented. Themed ‘Inspiring People, Inspiring Travel,’ the three-day conference will focus on equipping personal travel managers with the skills to truly motivate clients and promote the value of a client having their ‘own’ personal travel manager. “It’s all about enhancing our clients’ inspirational travel experience from the dreaming and planning stages right through to the time they return home. In addition to this we will also focus on the difference we can make to the communities within which we live and work, directly and indirectly, locally or further afield,” Chief Executive, Joe Araullo said. 10. Azamara on sale ecruising.travel are utilising the current Azamara Club Cruises “Buy One get One Half Price” promotion to package up cruise holidays with return airfares and pre-cruise accommodation included. The sale applies to a selection of popular Azamara Club Cruise voyages, including the 14-night cruise aboard Azamara Quest from Singapore to Bali, now costing from just $4989 per person twin share, which includes a 25 percent cruise discount per person. Available for sale until September 30, prices may vary due to the airfare component. What’s your reaction to today’s news? Share your comments and feedback below or send us your news stories for the next edition of Need to Know.