Tourism Industry Aotearoa says tourism operators will be dismayed that the cost is to go up significantly for all Kiwi and international travellers crossing New Zealand’s borders from 1 December.
The New Zealand Customs Service and the Ministry for Primary Industries are significantly increasing the border processing levy (BPL).
From 1 December, the BPL will increase from AU$19.30 to $41.97 per airline passenger return trip, and from AU$20.21 to $35.24 per cruise passenger (GST included).
The BPL was introduced in 2016 and is used to fund customs and biosecurity services for all arriving and departing passengers, including New Zealanders.
The cost recovery model ran into problems in 2020 when New Zealand’s borders were closed, and the Government has had to directly fund the agencies.
“We are surprised the BPL is going up before we know when our borders will actually open and what the demand for travel will be,” TIA Chief Executive Chris Roberts says.

“The new fees are supposed to recover the full cost of the border services over the next three years, but it is impossible to accurately predict what the travel patterns will be.”
Having secure border services in a pandemic is a critical public health requirement, and it is not sensible to reintroduce the full cost recovery model while border restrictions remain in place, Mr Roberts says.
It’s likely, the costs will be passed onto travellers by airlines and cruise lines to compensate for the hiked taxes.
“Many tourism operators are grimly hanging on until borders reopen and visitors return, and any additional disincentive to travel at this time is unwelcome.”
TIA had favoured delaying the resetting of the levy until September 2023, followed by a carefully staged return to a full cost recovery model matching the expected gradual recovery of international travel over the next five years.
Meanwhile, in Australia, the consumer watchdog has warned Australian airports not to increase its charges for airlines in an attempt to recover lost income due to COVID shutdowns.
The Australian Competition and Consumer Commission said it was closely monitoring how airports would respond following the reopening of the sector after concern was raised from airlines.
“Such increases in airport charges could damage the vulnerable airline sector’s ability to recover, at the expense of both consumers and the economy,” the commission said.
For more information about the BPL changes, see Customs’ website: www.customs.govt.nz
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