If you’re an experienced travel consultant considering the switch to home-based consulting, you might think workplace culture can’t be part of your business setup. TravelManagers say it can, and theirs is thriving. Discover how you can benefit from their community-first workplace culture.
TravelManagers, Australia’s leading home-based mobile travel advisory business, understands the joys and challenges of working for yourself. And that you may not want your kids or cats to be the only connections you get as you work from home.
That’s why they have spent the past 18 years building a brand that is as synonymous with connection as it is with support, systems, and service.
So, what makes TravelManagers’ workplace culture so awesome? Is it the sense of camaraderie? The family like work environment? The ability to rely on someone while you build an independent business? The like-minded, passionate community?
It’s all these things. Check this out.
Alongside access to competitive rates, long-standing supplier relationships, a comprehensive back-end system, and endless support, you also get an instant family when you join TravelManagers.
Community-centric
Ally Casey, a PTM from Long Jetty, NSW, is a huge fan. “The TravelManagers’ culture is unreal, I love it. I never thought a workplace culture could be so cool. My previous role had a real us- and-them mentality, but at TravelManagers, I felt part of a family from day one.”
It’s a community fostered to allow every Personal Travel Manager (PTM) to thrive; TravelManagers know their people are their strength.
Carli Hester, from Armstrong Creek., VIC agrees. “From a culture and community perspective, TravelManagers is like my second family. When we are at conferences, you feel and see the love. I don’t know anywhere else like that, where it’s not competitive.”
Shared values
With a diverse and inclusive community, TravelManagers collectively has a rich tapestry of expertise, experience, and viewpoints from Australia-wide. Every PTM shares a passion for the travel industry and unwavering dedication to delivering exceptional customer service.
Rose Febo, a PTM from Hawthorne, QLD, has experienced that group-wide commitment firsthand. “I had a case when I was travelling where a client needed to cancel their holiday at the last minute.
“I emailed another PTM who picked up the pieces until I was back in range. Being able to rely on someone to give you that assistance rarely happens in other businesses.”
Collaborative knowledge sharing
Many TravelManagers’ PTMs have come from backgrounds where the culture was competitive and gatekeeping common. With a focus on collaboration and knowledge sharing, the opposite is true with TravelManagers.
Melanie Carter, a Scoresby-based PTM has experienced this, “When I lost my dad, my colleague told me to hand her over my business and that she would take care of things for as long as I needed. All with no expectation of financial compensation for her efforts. And my story is not unique; we go out of our way to help each other.”
PTMs can share their insights and expertise on their dedicated online forums, at regular local meetups, supplier training sessions, and at TravelManagers national conferences.
Client-centred approach
TravelManagers is all about putting clients first. They do this by delivering the goods for their passionate, caring PTMs so they can build their client’s dream itineraries.
Carli Hester, from Armstrong Creek, VIC appreciates this client-centric approach. “I chat to my local PTM group every other day; I never feel I’m alone. And, uniquely, if someone has too much work, they will pass business on to another PTM.”
Supportive leadership
From the leadership team at NPO to their state-based Business Partnership Managers, everyone is equally invested in – and engages with – supporting the community.
Alley Casey comments, “There’s a real camaraderie between the PTMs and the NPO team. It’s refreshing and one of the best things about TravelManagers. The same applies to supplier relationships; it’s much more of a partnership.”
Carli Hester agrees, “Within the NPO team, you can see a lot of them have worked together for a long, long time. It’s a happy, fun, family-like work environment.”
Discover more
If you’re an experienced travel professional considering a change, visit TravelManagers.com.au to learn more about the community and support available.
Alternatively, call the National Partnership Office (NPO) team on 02 8062 6400 or email join.us@travelmanagers.com.au.
Check out the most common questions about joining TravelManagers here.
This article is brought to you by:
