Albatross Tours has appointed experienced industry exec Matt Speakman as its new Customer Service & Sales Leader. The Europe group travel specialist continues attracting talent amid strong growth and increasing its commitment to travel advisors.
Speakman (aka “Speako”) joins Albatross Tours after more than three years in sales and product development at Sno’n’Ski Holidays.
He also has extensive experience in strategic partnerships and wholesale and retail product from long-term stints at The Travel Junction (now Infinity Holidays) and Flight Centre Travel Group.
Brisbane-based Albatross Tours also recently announced the addition of James Hewlett as Director of Marketing.
Albatross Tours Managing Director Shelley Poten said: “Matt brings such an impressive service ethic to support our European touring specialists deliver excellence to advisors. I’m delighted that Matt has joined our wonderfully talented team to grow our retail partnerships.”
Speakman said partnering with travel advisors was key to the company’s success and looked forward to working closely with agents to grow their businesses.
“I’m proud to join such a highly respected, award-winning company. The opportunity to lead the team to support advisors across Australia and New Zealand and build on an already impressive and very loyal repeat customer base was too good to pass up,” he said.
“Travel agents are key to our strategy at every point in the customer journey – before, during and after their Albatross European tour. I look forward to helping agencies to grow their touring business with Albatross.”
Find out more at albatrosstours.com.au
