The recently debuted Crowne Plaza Fiji Nadi Bay Resort & Spa has appointed Lisa Costello as its new Director of Sales, joining Australian General Manager Shaun Parsons at Fiji’s newest 5-star property to drive growth across key international markets.
Based in Australia, Costello will spearhead sales initiatives to strengthen the IHG resort’s presence and expand its reach across international and regional markets.
A seasoned sales and marketing professional with more than 20 years’ hospitality and tourism industry experience, Costello brings her expertise in sales strategy execution, business development, leadership and management, hotel operations, stakeholder engagement and marketing to the role.
She has previously held Director of Sales & Marketing positions at renowned hotel brands in Fiji, including Crusoe’s Retreat, Lalati Resort and Raffe Hotels & Resorts.
Before joining Crowne Plaza, Costello was Business Development Manager at Novotel Surfers Paradise. Crowne Plaza Fiji Nadi Bay Resort & Spa opened in March 2024 and is currently undergoing a revamp to increase capacity and amenities by 2025.
Crowne Plaza Fiji Commercial Director Amit Biswas said: “We are thrilled to welcome Lisa to the team and look forward to the incredible value she will bring to the resort.”
“Lisa’s appointment comes at a pivotal time for Crowne Plaza Fiji as we complete final renovations to become the leading destination in Fiji. With her exceptional track record in driving sales and her strategic vision, we are confident she will contribute significantly to our growth and market leadership.”
Costello added: “I am honoured to join Crowne Plaza Fiji Nadi Bay Resort & Spa at such an exciting time with renovations set to be completed in the next few months.”
“I am looking forward to bringing this exceptional property to the forefront of the market and creating unforgettable experiences for our guests.”
