Luxury small-ship cruise line Unforgettable Croatia has appointed Carmela Pascuzzi as European Travel Specialist. She joins Business Development Manager Sarah Whitty and European Travel Specialist Aurore Bertomeu in the Melbourne office, which opened in 2024 in response to burgeoning demand Down Under.
Pascuzzi brings more than 20 years’ industry experience to the role from previous positions with Qantas Holidays, Qantas Business Travel, All Abroad Travel, BenTours, Wedding Destinations, Mirabella Travel and Flight Centre.
With 95 per cent of 2025 cruises already sold, she will focus on 2026 sailings, which feature 144 departures across eight itineraries and eight ships, including the new 36-guest MV Aretis, and Unforgettable Croatia’s cruise and land tour packages.
Pascuzzi said: “I’m so excited about the opportunity to spend my days immersed in Croatia. It is such a beautiful part of the world and a place that is very appealing to Australians, so I am delighted to be joining the Unforgettable Croatia team to help more people experience the best of this region on a small ship cruise or bespoke land and cruise tour.”
Unforgettable Croatia Co-Founder Graham Carter said he was thrilled to have such a passionate and experienced travel representative join the team.
“Over the past two years, Australia has been steadily growing to the point that one in five of our guests is from this market and with Australian bookings up 27 per cent and revenue up 39 per cent year-on-year, Carmela joins the team at an exciting time,” he said.
“With Carmela, Aurore and Sarah working together, we will be in a great position to cater to this growing demand and better support our travel agent partners.”
The Australian expansion follows a new office in Cape Town, South Africa, which will be a hub for growing global teams, offering client services and product development support
With the addition of Melbourne and Cape Town, there are now six Unforgettable Travel offices worldwide, including New York City, Athens, Split and the London headquarters.
Find out more at unforgettablecroatia.com
