Flight Centre Travel Group’s flagship independent travel brand Envoyage has partnered with Travefy as its global itinerary and proposal platform, allowing more than 3,000 members across five countries to access an integrated future-fit system for a seamless customer experience.
Travefy brings together proposals, itineraries, CRM and marketing tools in a client-facing Trip Plans app, allowing Envoyage’s network of independent travel advisors to focus on creating trips.
Members can access Travefy through a single sign-on in Home, Envoyage’s tech platform, and create itineraries and proposals with a drag-and-drop builder and destination content, including in-app messaging and live flight notifications.
Travefy will also simplify workflows with AI-assisted content creation, smart imports from PDFs and emails, more than 200 supplier integrations and access to a hotel database of 1.3 million-plus properties.
FCTG Global Managing Director Luxury & Independent Brands Danielle Galloway said the Travefy partnership aligns with the strategy to build a future-fit ecosystem for its network.
“Our vision has always been to equip Envoyage members with the most innovative, future-ready tools. Travefy’s intuitive design and powerful integrations will help our advisors deliver seamless, elevated experiences for their clients and drive growth for their businesses,” she said.
FCTG Chief Product Officer (technology) Luxury & Independent brands Wendie Lee said Travefy will serve as the client-facing layer of the Envoyage tech ecosystem.
“Travefy brings together bookings and travel components from across multiple systems and presents them as a seamless, professional itinerary and communication experience for the traveller,” she said.
The network’s Canadian members were the first to trial the tool and test its ease-of-use, timesaving appeal and customer experience.
Independent advisor Olimpia Govorusa said: “Travefy has saved me time in my day-to-day, which has allowed me to bring on new clients, taking my business to the next level.”
Travefy will roll out to Envoyage members in Australia, Canada, New Zealand, South Africa and the US at an exclusive rate.
