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Matai 3.0: Tourism Fiji reboots agent training program for the 411 on its 333 islands

Tourism Fiji has relaunched its Fiji Matai Specialist Training Program for the complete lowdown on everything advisors need to know about Fiji and its 333 islands, plus fast-tracked pathways to reach top-tier status sooner.

Tourism Fiji has relaunched its Fiji Matai Specialist Training Program for the complete lowdown on everything advisors need to know about Fiji and its 333 islands, plus fast-tracked pathways to reach top-tier status sooner.

Fiji Matai Specialist Training Program 3.0 is a refreshed online platform with new and expanded modules and the latest news and info to help advisors promote and sell Fiji.

The three-tier status system rewards advisors who maintain updated training and actively sell Fiji with a featured presence on the Tourism Fiji consumer website and other referral opportunities, plus a Silver or Gold Specialist logo for client comms.

Couple hiking at Waya Island Resort, Fiji. Image: Escape Video
Fast-track your Tourism Fiji Matai Gold Specialist status. Image: Escape Video

The refreshed program now makes it easier for advisors to attain Gold status and unlock the benefits of the highest level of certification as a Matai Specialist.

At the end of every year, 20 Gold Matai Specialists will be rewarded with invitations to exclusive Global Matai events in Fiji, including pre-famil and extension options.

What’s new for the Fiji Matai Specialist Training Program

Fijian women holds plate of food on the beach. Image: Brook Sabin Fiji Matai Specialist
More tools, more resources and more training to achieve expert Fiji level. Image: Brook Sabin

In Fijian, “Matai” means to be knowledgeable or an expert in something, so becoming a certified Matai Specialist will showcase your know-how about Fiji.

Tourism Fiji created the online training tool for advisors to become experts in happiness, leveraging your knowledge into the confidence to recommend products and experiences to your clients as a trusted specialist.

Sunset tubing adventures in Fiji. Image: Amazing Adventures
Sunset tubing adventures in Fiji. Image: Amazing Adventures

In addition to more comprehensive and newer training modules (including MICE, Fiji Airways and food and beverage), the training program also has access to member industry rates on accommodation and activities.

Advisors can also stay up-to-date with Tourism Fiji famils, webinars and exclusive roadshow invites, so you don’t miss out on the latest info and insights.

Kids running on the beach in Fiji. Image: Tourism Fiji
Become a ‘happiness expert’ and earn your opportunity to enjoy a Fiji famil. Image: Tourism Fiji

The user-friendly platform also contains marketing assets, such as videos, images and maps, along with supplier contacts, fact sheets and other resources.

Find out more at specialist.fiji.travel