It’s back. Promising a “smoother experience” for its customers, Virgin Australia has resumed its check-in and baggage drop service at Sydney’s Overseas Passenger Terminal (OPT).
Originally launched in 2018 – and paused during the pandemic – the service enables cruise passengers flying with Virgin to check in and drop off their luggage at the OPT immediately after disembarking from a cruise. Their luggage is then transported to Sydney Airport ahead of their VA flights.
A partnership with OACIS, the resumed service aims to streamline the travel experience for customers, allowing them to explore Sydney without luggage and then pass through the airport for their onward flights.
The seasonal service will also look to ease airport congestion during the peak summer travel period.
“By bringing Virgin Australia check-in to the cruise terminal, we’re able to deliver a smoother experience for cruise passengers while also helping ease congestion at Sydney Airport during our busiest travel period of the year,” Virgin Australia General Manager Product and Customer Strategy, Ali Dunn said.
OACIS CEO Matt Lee said the reinstated service would help travellers and local tourism.
“OACIS is delighted to once again be partnered with Virgin Australia to offer our award-winning checked luggage service,” he remarked.
“Offering guests a full check-in and baggage drop experience allows guests time to explore our beautiful city before flying home.”
In other Virgin Australia news, Cirium’s 2025 On-Time Performance Review has named Virgin Australia at number eight in the top 10 Asia-Pacific Airlines list. Read more about that here.
KARRYON UNPACKS: For Aussie travel advisors, this restart adds convenience for cruise clients transiting Sydney. Less airport stress, more time, and smoother connections mean happier travellers. Flag seasonal availability and align flight timings.
