Rail Europe has launched its sparkly new 2020 training and reward program, named ‘Once Upon a Train’ and you could win famil spots + more by joining in with the fun.

A brand new concept, the year-long program has been designed as a fictional story that invites agents to double up as special agents, where they are encouraged to don on their investigative hats and jump on board to solve the mystery of the lost round-the-world Golden Train Ticket.

READ: EARLY CHRISTMAS PRESENT: Rocky Mountaineer’s New GoldLeaf Rail Car

READ: SEAMLESS: Rail Europe Adds New Booking Tool For Agents


The training

Rail Europe

Every fortnight starting today, agents will receive via eDM a new story based on either a European or great train journey product (also published here), where they will be able to gather the necessary clues to solve the mystery of the stolen ticket.

With each story told, agents can win a spot prize (a generous $100 voucher) by completing the accompanying quiz.

Credit from completing the quizzes also go towards earning a Rail Expert certificate.

Agents who ace the program and solve the mystery by naming the location or landmark correctly will then go into a draw to win a place on one of three luxurious famils taking place in 2021.


The details

Your deadline to solve the case: December, 2020 (exact date to be advised).

Throughout the journey, you will get an opportunity to win the following prizes:

  • 3 x famil spots
  • 24 x $100 vouchers
  • 1000s x Rail Expert certificates

+ Stay tuned for additional prizes to be announced.

Once you’ve collected all the clues and completed all the quizzes and think you have solved the case, you have one attempt, and one attempt only, to submit your golden ticket location answer here.

Good luck, special agents.

Australian agents can sign up here.

Once upon a train is a fictional story for training & reward purposes. Terms and conditions apply.