If there’s one thing we know about travel agents it’s that they get around – the world that is – and James Jang is no exception.
The veteran consultant started his career in 1996 at international accredited travel agency, Thomas Cook.
Today, the Queensland born and raised agent can be found selling up a storm at ‘where2travel’ in Malvern, Melbourne.
And while he has a knack for selling all things travel, this ‘Creative hero’ is particularly known for being in Creative Holiday’s Star Performers program for 13 consecutive years.
What’s the Star Performers program you ask?
The Creative Holidays Star Performers group is a program to not only help agents sell Creative Holidays to clients, but also reward them for their success.
Every four weeks, KarryOn will feature a ‘Creative hero’ with a story about their time in the industry and how they got to be so successful.
From our perspective, James is sitting on top of the world, well at least spends a lot of time flying around the world.
He tells us that he’s travelled with over 70 airlines in his lifetime.
Yes, this does include Qantas, Emirates, Virgin and so much more.
James tells us that his success comes from three skills he’s worked hard to perfect.
They include knowledge, time management and personality.
By mastering these three skills, James says travel agents can achieve not only sales but personal fulfilment through client satisfaction and recognition.
He said agents should also learn to utilise Creative Holidays’ new online system, which was recently revamped to further assist consultants. Another great sales tool according to James is Creative Holidays Brochures.
But the knowledge process doesn’t just come from brochures and online tools. According to James, agents can really benefit from undertaking regular educationals and product evenings.
Living by his advice, James recently joined Creative Holidays on a Star Performer trip to Oman.
During the famil he got to go camel riding, ATV quad bike riding through the desert dunes, sailing a catamaran on the Arabian Sea and his favourite – spend an afternoon strolling through the Mutrah Souq.
Although he’s focused on further building his Creative momentum, James says he does have his eye on a pretty big prize for the future – in 10 years he will be travelling the world in five-star luxury.
