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Flight Centre's Independent division has grown by 40% during the pandemic

Flight Centre Travel Group (FCTG) says their Independent Division has grown by 40% during the pandemic, with the travel giant welcoming new agents to their Travel Partners brand, as well as launching two new independent models.

Flight Centre Travel Group (FCTG) says their Independent Division has grown by 40% during the pandemic, with the travel giant welcoming new agents to their Travel Partners brand, as well as launching two new independent models.

The groups two new independent brand extensions include Flight Centre Independent and Travel Associates at Home.

Sharing her confidence in the future of travel, particularly for those in the independent space, FCTG Independent Collective’s chief, Astrid Richardson, says that the division has seen consistent and continuous growth over the past eight months, with many independent contractors capitalising on the trust they have built with their customers over many years.

With naturally lower overheads due to no bricks and mortar costs, Ms Richardson says an independent approach sets them in good stead to recover first out of the pandemic.

The Travel Associates entire network in Australia and New Zealand also signed up to be Virtuoso members from 1 January 2021.

In a media release at the time, Virtuoso chairman and CEO Matthew Upchurch said: “We are delighted to expand our partnership with Travel Associates, and we look forward to supporting their growth and success within our global network.

“Their strong commitment to delivering customer service from trusted travel advisors aligns with our Virtuoso brand, and a stronger partnership will be valuable as we all work towards recovery.” He said.