Compiling an average travel itinerary is a hard and time-consuming task, now imagine doing it with a high-end luxury travel customer looking for the fanciest experience featuring 5-star everything.
Organising luxury travel is tough and at times (depending on the client), painful.
Despite the strenuousness of it, a few travel agencies across Australia have committed their time and effort into mastering the art of selling to the luxury market and are now being rewarded (both in commission dollars and an actual hand-held award).
Over five Aussie agencies were this week acknowledged as being the best-of-the-best in the luxury travel segment by the world’s leading luxury travel network, Virtuoso.
Familiar agencies such as Savenio and Goldman Travel were among those honoured at The Virtuoso APAC Luxury Awards for excelling in luxury sales, reputation and service.
Virtuoso Asia-Pacific Managing Director, Michael Londregan, described top achieving Australian agencies as the “perfect reflection of both a growing client base and the ability to maintain client loyalty”.
“Luxury travel advising is all about keeping the client in the centre of the business and these award winners have grown their business by focusing on their customers and delivering service that has differentiated them from the mass market offerings,” he said.
So, which Australian agencies are leading the way in the luxury segment? They are:
Savenio – Cruise Production
FBI Travel – Cruise Growth
Goldman Travel Corporation – Hotels & Resorts Production
MTA – Destinations & Experiences Production
Mosman Travel – Destinations & Experiences Growth
Executive Edge – Most Engaged Agency
Sabra Travel – Most Hospitable Agency
Lynn Mayer, Sabra Travel – Virtuoso Rising Star
Gloria Gammo, SmartFlyer Australia – Most Innovative Advisor
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