Australian family-owned, small group tour experts Bunnik Tours promises to save their travel agency partners time and help them make more money by addressing those niggling pain points.
“Coming from a retail background, we understand what’s important to our trade partners,” Bunnik Tours Joint-CEO Dennis Bunnik said.
“So, we have a several initiatives and processes in place to make booking a Bunnik Tour as easy and as rewarding as possible.”
This means:
No phone queues
All phone calls to Bunnik Tours are answered by fully trained Travel Specialists who know their stuff and can handle requests from start to finish so bookings and queries are handled as quickly and efficiently as possible.
“This includes answering all advisor calls with no wait times because we know how frustrating it is to be kept on hold.”
Including international flights on small group tours
International flights are included on a range of small group tours and are booked by Bunnik Tours’ Travel Specialists to save you time so you can get back to helping customers. Plus – big plus – Bunnik Tours pays full commission on airfares.
“Schedule changes, ticketing time limits, reissues, married segments and waitlists are our problem, not the travel advisor’s problem.”
Ensuring advisors received full commission
With every Bunnik Tours Air and Land package booked by a travel advisor, you’ll receive your full commission on the tour, airfares and taxes.
“As our industry recovers from COVID-19, we recognise the dire situation that advisors are in and have increased your earnings by reducing the non-commissionable components of our tours.”
Creating trade training videos
Bunnik Tours has released a range of training videos available through the agent portal on their website.
“We’ve created a range of quick and easy travel advisor training videos that reduces training time and allows novice consultants to sell faster.”
Why Bunnik Tours
Bunnik Tours Founder Marion Bunnik opened her travel agency in 1995, driven by a passion for travel and a commitment to her customers.
Since launching Bunnik Tours in 2004, the team has remained loyal to their travel agency partners, which are a crucial part of their business.
They have an extensive range of small group tours to Europe, Asia, Africa, Egypt and the Middle East, South and Central America and since the pandemic, now also within Australia.
In 2019, Bunnik Tours won the AFTA National Travel Industry Award for Best Tour Operator International.
Want to know more? Head to the dedicated Bunnik Tours Agent Portal.
