Been feeling adrift these past 21 months? Felt disappointed or confused with the support you received (or, in fact, didn’t)? Curious what else is out there that could reignite your business spark? If you answered “yes” to any of these, you’re in luck because TravelManagers asked us to remind you that their door is open for experienced travel professionals just like you.
Do you remember we recently waxed lyrical about TravelManagers’ new RESET program for its home-based mobile agents?
Well, their program for travel in a COVID-normal world is only a slice of the backing you receive when you sign up as a personal travel manager (PTM).
With the most comprehensive support network of any home-based travel agency model, you’re not just gaining access to supplier arrangements and transaction systems to build your business; you’re gaining access to a family oriented culture.
It’s easy to feel a little Billy No Mates when you’re a home-based agent. Sure, you have the freedom to run your business your way but connecting to a like-minded network of industry specialists and peers gives you the confidence to be bolder in your business decisions.
Facilitating meaningful connections is an integral part of the TravelManagers ethos. They demonstrate this support by coordinating a range of activities with their nationwide state-based business partnership managers.
During the pandemic, knowing that someone nearby was on-hand for questions and training updates (and maybe a little wine) was a gamechanger for some.
Joanne Miller, a PTM from Greystanes, NSW, said, “Joining TravelManagers in this crazy time has been a great decision. I looked at several remote consulting models and TravelManagers stood out for their support, meticulous systems, excellent consumer protection program, and their high recognition and respect within the industry.
“With Covid changing the way induction is normally carried out, I was provided with numerous webinars, and Zoom training sessions and support was only ever a phone call away. The National Partnerships Office (NPO) team is extremely supportive and invested in helping me secure continued success in the industry.”
As some parts of the industry begin to brush cobwebs off filing cabinets and brochure shelves, TravelManagers has never wavered in their commitment to providing physical, mental, and emotional wellbeing support throughout the pandemic.
As agents began to navigate the chaos of cancellations, refunds, credits, and rapidly changing travel regulations, TravelManagers recognised the need for a multi-dimensional approach to ease the stress of COVID times.
Alongside the traditional support you’d expect, like training webinars and supplier activities, TravelManagers also offered more mindful activities. These included:
- Six free mental health sessions within its Network Assistance Program
- Joining experts for resilience training in a specially commissioned Languishing webinar
- Bubble-safe walking challenges throughout Australia during lockdowns
- Post-lockdown walking meetings with fellow state-based PTMs
- Online series of National trivia challenges culminating with a state championship
- Face-to-face gatherings, including lunches, a VIC winery day out, and Christmas functions
Just the mindset tools we all needed amid the mayhem.
TravelManagers view their partnership with you holistically.
Executive General Manager, Michael Gazal, shared, “With so much uncertainty due to the devastating impacts of COVID on our industry, we have worked hard to keep our network connected through a wide range of ongoing initiatives.
“Support to our network of PTMs and our NPO support team included regular video updates from our executive team members. They also received an invite to contact management 24/7. This is the time to really support and care for the welfare of all our TravelManagers family.”
Offering a level of care akin to the kind your mum might make, the TravelManagers family has done very well to not only survive the effects of the COVID cyclone of chaos but to be strongly-positioned for the industry’s recovery in 2022.
Ric Pattaro, a Haberfield-based PTM, holds his experience during the past 20 months in high esteem. “Thank you for the encouragement and support of my business over a very trying time in the travel industry. I’m forever grateful that you helped us to keep our doors open!”
Sign up here if you’re reading to reset your future and join the TravelManagers family.
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