TravelManagers has introduced a new consumer-facing cruise platform to complement its in-house cruise wholesaler, Fastbook, and support personal travel managers (PTMs) in catering to the increasing demand for cruise holidays.
TravelManagers Cruise Product Manager Lia Malone said the B2C cruise platform includes Fastbook capabilities and involves clients in the planning process.
“Fastbook provides our PTMs with a wholesale platform that offers live, 24/7 availability and integrates with our back-office system,” she said.
“Now each PTM can also customise their website to extend that seamless online experience to their clients.
“The platform currently provides real-time inventory and information from 32 different cruise lines. We already have a comprehensive range of ocean cruises and cruise tours online and we will soon be extending our offering to include river cruises as well,” she said.
TravelManagers PTM Ange Bowerman said her clients shared her excitement over the dedicated cruise platform, which enables them to search by location, departure date and cruise line.
“For many clients, the planning process is a major part of the holiday experience. The new platform means they can now access a wealth of information through my own website,” Bowerman said.
“I can also send recommendations via the platform so my clients can study the options I’ve selected for them in more detail.”
Find out more at travelmanagers.com.au
