Air New Zealand has launched its Christmas campaign The Great Christmas Chase in the lead-up to the busy holiday period.
The international airline shares its travel tips in a playful 90-second commercial to remind passengers how to have a hassle-free journey when flying throughout the festive season.
The ad follows the journey of an Air New Zealand flight attendant to reunite a family with a forgotten gift, in the spirit of the Māori approach of taking care of each other – known as manaaki.
Air New Zealand’s Chief Customer and Sales Manager Leanne Geraghty says Air New Zealand is committed to creating an unforgettable travel experience, especially during the holidays.
“On Christmas day alone, more than 30,000 customers will be flying with Air New Zealand, and we want to ensure each and every one of them has an incredible experience,” she said.
“We know that just like in our video, our entire team, go above and beyond to create exceptional moments of magic no matter what obstacles (or candy canes) come flying their way.”
The blockbuster style of the video nods to a few big action movie moments, from The Matrix to James Bond.
Shanti Tucker, an Air New Zealand flight attendant who features in the video, says channelling an action star and stunt extraordinaire was an unforgettable experience.
“While our customers won’t have to dodge the same obstacles at the airport when they head away this Christmas, there are a few things they can do to ensure a smooth, stress (and stunt) free experience,” Tucker advises.
“Arriving a little earlier than usual, checking in online, and packing your patience always helps.”
“As an Air New Zealand flight attendant, our job includes caring for our customers and providing excellent service, but this year’s campaign brings a new meaning to that.”
In October, Air New Zealand announced it was extending its COVID credits for eligible customers by two years.
The airline also opened a newly designed premium check-in area at Auckland International Airport earlier this year to improve the experience for premium travellers.
For more information about Air New Zealand, head to www.airnewzealand.com.au.
