Air New Zealand is informing its passengers that they have implemented extra precautionary measures to protect the health of their passengers and staff in stopping the spread of coronavirus.
“We know this is a really unsettling time,” Air New Zealand commented.
“But we’re doing what we can to keep our customers and our people safe. Be kind to one another and have patience with other customers and our people.”
“And if you are feeling unwell, please do not travel”.
When flying on Air New Zealand, your clients can be assured that the following steps are being taken.
Thoroughly cleaned aircraft and lounges
“We are taking extra steps to sanitise our aircraft and lounges, which includes introducing a stronger disinfectant product for routine cleaning.
Our jet aircraft are also fitted with hospital-grade air filtration systems which filter out viruses”.
Making hand sanitiser readily available
“Hand sanitiser is available in our airports, lounges and on aircraft. Our customers and employees are welcome to use this as required. We also encourage regular hand washing.
Providing international fare flexibility
“We’re waiving the standard change penalty for customers who purchase an international ticket between 5-31 March, no matter how many changes are made”.
It’s also a good idea right now to give your clients the heads up that they should allow a little extra time in preparing their journey due to increased screening for some international flights.
This goes for customers connecting from regional ports too, so make sure you arrive at the airport with plenty of time to spare.