Australia’s newest airline Bonza recorded the best on-time arrivals performance in the country in January 2024 with flights touching down punctually 78.4 per cent of the time, according to the latest monthly BITRE report card.
Rex recorded the next best on-time arrivals performance for January at 77.3 per cent followed by Qantas (76.6%), Jetstar (71.5%) and Virgin Australia (67.9%).
The LCC’s on-time departure performance in January 2024 was also at 78 per cent, topped by Rex at 80.9 per cent and followed by Qantas (77.8%), Virgin Australia (69.4%) and Jetstar (69%).
Bonza’s January cancellations were at 3.3 per cent, driven by cancellations due to Cyclone Kirrily. Rex’s monthly cancellations were at 0.6%, while the other major domestic carriers recorded rates from 2.4 per cent (JQ) to 5.3 per cent (VA).
A Bonza track record
Based on data released in the latest Australian Competition & Consumer Commission (ACCC) report on aviation competition in Australia, Bonza also topped on-time airline arrivals for five of the last six months since August 2023.
December 2023 was the notable exception, driven by regulatory approval delays associated with the initial aircraft addition to the airline’s new Gold Coast base.
Bonza CEO Tim Jordan said the figures were a positive step in the right direction and the airline had learnt and improved since its December on-time performance and cancellation results.
“We will continue our mission to bring a positive change to the Aussie domestic aviation industry,” he said.
“We firmly believe that getting a low fare should not mean trading off either reliability or a great quality onboard product.
“Being a young airline, we certainly have more to learn but we know on-time performance is critical to every customer whether travelling to see friends and family, heading off on holiday or going to a meeting.”
Bonza recently reflected on its first full year in the air.
Read the full BITRE report here.
