It may be all ‘first class’ design and service inside American Airlines’ newly renovated JFK Airport Flagship Lounge, but it won’t just be First Class travellers enjoying its luxuries.
The carrier recently re-opened the doors to the renovated JFK space featuring a new-look also planned for lounges at Chicago O’Hare, Dallas Fort Worth, Los Angeles (LAX), London Heathrow (LHR), Miami (MIA) and Philadelphia (PHL).
As part of the $200 million investment in the luxury travel experience, American Airlines’ Flagship Lounge features Flagship Dining – a sit-down restaurant style and the first of its kind for JFK Airport – AND expanded access to include Business Class customers.
Kurt Stache, Senior Vice President, Marketing, Loyalty and Sales said customers will enjoy “elevated service throughout” their trip with the “best product out there”.
Here are the full Flagship details:
A First Class Lounge for those beyond First Class
American is expanding access for Flagship Lounges to include Business Class customers traveling on qualifying international and transcontinental flights, in addition to First Class customers on those flights who previously had access.
Get your work done in the ‘work pods’
The renovated and larger Flagship Lounge at JFK allows those customers to unwind, work or refresh before their flight with quiet rooms, individual work pods and showers.
Food, food & food
Customers will enjoy a range of food options including a robust hot and cold food buffet; an a la carte dining menu and a chef’s table with a rotating menu of made-to-order entrees. They can pair their meals with premium wine and champagne or a drink from our “make your own cocktail” station.
Flagship First Dining
Customers traveling in First Class on qualifying international and transcontinental flights will have exclusive access to Flagship First Dining, located within the Flagship Lounge. The sit-down restaurant experience will offer customers complimentary, full-service dining with locally-inspired menus.
The JFK menu will feature ingredients from local purveyors including cheese from Sprout Creek Farms and grass-fed beef from Joyce Farms that will be used in American’s signature Flagship Burger, an item that will be available in all of our Flagship First Dining locations.
Customers can enjoy specialty cocktails designed by renowned New York mixologist Pamela Wiznitzer and hand-selected wines from master sommelier Desmond Echavarrie.
Flagship First Check-In
Additionally, customers on qualifying international and transcontinental itineraries can start their journey with Flagship First Check-In, an exclusive check-in area in JFK’s terminal 8 and other airports, helping them get to the Flagship Lounge faster.
Customers will be greeted by dedicated Premium Customer Service representatives who will assist with check-in, check their luggage and escort them to an expedited security line. Flagship First Check-In is also currently available at Chicago O’Hare, London Heathrow, Los Angeles, and Miami, with plans to add it at Dallas Fort Worth.