Emirates is taking seat inspection to another level by installing virtual reality technology onto its website that gives travellers access to 3D models of its cabins.
The UAE carrier is the first airline to introduce web virtual reality technology onto its digital platform in a bid to give flyers immersive 3D 360-degree views of its aircraft interiors and seats.
Travellers accessing the airline’s website can get a detailed look at the airline’s Boeing 777 and A380, including their Economy Class…
Business and First Class…
Onboard Lounge…
And even, the Shower Spa…
According to Emirates’ Alex Knigge, the ‘unmatched’ product is part of the carrier’s commitment to giving customers a world-class experience in the air and online.
“[VR gives] customers an immersive opportunity to learn more about the fantastic Emirates experience before they step on board.”
Alex Knigge, Emirates Senior Vice President, Corporate Communications, Marketing & Brand
“In our usability tests with customers, we found that they particularly appreciated the 3D seat and cabin models when selecting their seats.”
Customers accessing the seat VR via their mobile devices or the Emirates app for iOS and Android will also be able to explore their seats before checking in online with the 3D seat map. The tool allows customers to navigate from one seat to another, and even allows would-be customers to book their preferred seats from within the 3D environment.
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