Christmas is in the air… and so are millions of travellers. For the first time since 2019, Australia’s busiest airport is bracing for a Christmas and New Year travel period that rivals pre-pandemic peaks. Between 13 December 2024 and 27 January 2025, a projected 5.8 million passengers will flow through its terminals, making this the busiest holiday period in five years.
For an industry and a public that have faced years of disruption, this milestone feels monumental. The numbers alone tell a story of recovery: 2.5 million international passengers are expected, up 8% on last year, while 3.3 million domestic travellers mark a 9% increase.
“This holiday season is expected to be busy,” Sydney Airport CEO Scott Charlton said.
“While there may be queues during the busy period, we will have plenty of staff on hand to ensure passengers get away safely.”
The numbers are (finally) up
This year’s figures represent a remarkable comeback. With an additional 460,000 passengers compared to last year, Sydney Airport will operate at 99% of its pre-pandemic capacity.
December and January will see passengers crisscrossing the globe and Australia in droves. The T1 International terminal is set to host 2.5 million travellers, reflecting the growing confidence in international travel. Meanwhile, the T2 and T3 domestic terminals will handle 3.3 million people keen to visit family, friends, and beachside getaways.
When will the airport be at its busiest?
- Domestic peak: Friday, 13 December 2024, with more than 81,000 travellers expected.
- International peak: Saturday, 4 January 2025, with over 62,000 passengers jetting off.
For an airport that saw record numbers in 2019, this year’s forecast brings operations nearly full circle — a statistic that carries weight for the aviation sector as a whole.
Behind the scenes: Sydney Airport’s holiday preparations
Managing millions of passengers during the holiday period is a significant logistical task, and Sydney Airport has detailed several measures to handle the seasonal surge efficiently. While these preparations aim to facilitate smoother travel, passengers should still anticipate some challenges typical of a peak travel period.
Overflow drop-off zones will be activated at peak times, with vehicles potentially redirected to the arrivals level to avoid traffic jams outside departure terminals. This year, travellers will also benefit from live kerbside wait times newly available on the Sydney Airport website, which aim to give passengers real-time insights into terminal access.
Increased staffing levels are another part of the airport’s strategy. Whether it’s assisting with check-ins or guiding passengers through revamped security processes, the focus is on efficiency. But patience will still be a key item to pack.
“We strongly encourage passengers to plan ahead and allow ample time for their journey,” Charlton advised.
“With our multi-million-dollar capital program currently underway, which includes significant construction works and security upgrades, passenger journeys may be different than usual.”
Security gets an upgrade
Speaking of upgrades, the holiday season will coincide with Sydney Airport’s ambitious security overhaul. Over the next 12 months, 15 new screening lanes will be introduced at the T1 International terminal. These lanes feature advanced CT scanning technology designed to streamline the process for travellers.
What does this mean for passengers? The new system allows liquids and aerosols to remain in carry-on luggage, a welcome relief for anyone who has fumbled with multiple zip-lock bags in the past. The upgrade also promises to increase throughput from 4,500 passengers per hour to 5,850 — a significant boost during peak periods.
Currently, two of these new lanes are operational, with the remaining 13 expected to come online by the end of the year. While this modernisation is poised to enhance the travel experience in the long term, there will be temporary disruptions. Live security wait times won’t be available during the upgrade period, so travellers are advised to follow staff instructions and allow extra time.
Tips for navigating the holiday chaos
Travelling during the festive season can be stressful, but a little preparation can go a long way. Sydney Airport has shared practical tips to help passengers navigate the busiest travel period of the year.
- Arrive early: Domestic travellers with hand luggage should arrive at least one hour before departure, while those checking bags should allow two hours. International travellers should aim to be at the terminal three hours before take-off unless otherwise advised by their airline.
- Check for updates: From flight statuses to kerbside wait times, Sydney Airport’s website offers real-time information to help you stay informed.
- Prepare for screening: Follow the guidance of security staff and be aware that processes may vary slightly between terminals.
- Book parking in advance: For those driving to the airport, securing a parking spot early can save time and stress.
As Charlton noted, the airport is working hard to make the experience as seamless as possible: “Once completed, these upgrades will significantly enhance the passenger experience, but in the short term, there may be some disruptions.”
