Arrived at the airport a little ahead of schedule? Really wish you’d booked that earlier flight? Tigerair is accommodating all those early-birds with its new MoveMe product.
Unveiled last week, the product gives passengers the chance to change their flights on short notice simply by paying a small fee.
Travellers who arrive early or late can transfer to another service on the same route without incurring additional change fees.
Currently, MoveMe is only available on Melbourne, Sydney and Brisbane services, provided there is a seat available on the earlier or later flight.
MoveMe customers running late for their flight have up until 15 minutes after their original scheduled time of departure to approach the Tigerair check-in counters and be moved to the next available flight free of charge.
Alternatively, ‘early birds’ who have purchased MoveMe are able to move to an earlier flight if they wish. MoveMe customers who are running early are required to present at the check-in desk for the earlier flight no earlier than two hours prior to the earlier departure time and no later than 45 minutes before the earlier flight’s departure time.
MoveMe can be purchased for $12 one way during the online booking process or post booking, via ‘Manage My Booking’ up until 72 hours prior to departure.
Tigerair Australia Commercial Director, Adam Rowe, said MoveMe will take the stress out of flying, especially for those who tend to change their plans or occasionally run late.
“Essentially, MoveMe is a low cost version of a “flexi fare” for same day travel on selected routes where we have the most frequency and will likely be popular with passengers who are unsure about which flight they want to take on the day and passengers who have booked in advance and need to change their plans.”
Adam Rowe, Tigerair Australia Commercial Director
