As the spread of Coronavirus around the globe brings uncertainty to people’s travel plans, Trafalgar and its sister brand Costsaver have announced immediate changes to cancellation terms to support for agent partners.
For clients with existing bookings departing on or after April 1st Trafalgar and Costsaver are waiving their cancellation penalty to just 30 days prior to departure.
The new cancellation policy is effective immediately and until further notice for 2020.
This will provide extra flexibility should guests wish to change their dates or travel to a different destination with Trafalgar or Costsaver.
This applies to land bookings only and does not apply to European trips that include Oberammergau.
Please note, airlines may impose different change policies.
“With the constant changes and travel updates, we want to provide a way for our valued agent partners to alleviate their client’s booking concerns”.
Jason Wolff, Managing Director of Trafalgar & Costsaver Australia.
“We know our agent partners are working harder than ever and have guests that still want to travel, but also need additional comfort and flexibility to secure their trip,” he said.
“As the category leaders, we’re proud to be able to do this and offer the reassurance our guests and agent partners need right now”.
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