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Unlucky! Australia’s 13 costliest insurance claims led by $150K cruise ship fracture

Most holidays happen without a hitch but others result in unexpected – and exxy – hiccups that completely alter your trip outcome. Cover-More Travel Insurance shared some eye-wateringly expensive injuries for the costliest customer claims it encountered in 2023.

Most holidays happen without a hitch but others result in unexpected – and exxy – hiccups that completely alter your trip outcome. Cover-More Travel Insurance shared some eye-wateringly expensive injuries for the costliest customer claims it encountered in 2023.

First of all, it doesn’t pay to be clumsy on your trip although there may be a payout if you have travel insurance.

Topping Cover-More’s most costly claim list was a $150,000 payout for a fractured ankle and big bills on a US cruise ship (ouch!) followed by a 1.5m cliffside fall in Greece that resulted in a $60,000 claim and a shortened Europe holiday.

Ankles continue to get the rough end of the stick with a Canadian ski trip accident that required surgery and ongoing medical assistance to the tune of around $50,000 in total and a $18,000 payout for an airlift and surgery after a customer slipped on stones on a Scottish Highlands hike.

It’s definitely worth getting snowsports cover if you’re a skier or snowboarder on vacay – one Aussie boarder injured their shoulder in Japan, totalling a $18,000 payout, while another’s snow gear went MIA, requiring new attire for their France ski trip, racking up a $4,000 claim.

Female skier accident shutterstock 554373988
Skiers and snowboarders should opt for snowsports cover in case of accidents on the slopes.

Transport can also derail travel plans such as cancelled flights to an NZ event ($27,000 payout), hire car damages (separate claims of $3,000 and $5,000) and even a fallen tree disrupting an airport train in Europe that caused travellers to miss their flight home to Australia, resulting in a $5,000 claim.

Sometimes other people can make or break your trip. Civil unrest in Peru meant an unexpected change of plans for some Cover-More travellers, resulting in a $17,000 claim as they opted for safer ones to continue their holiday.

One Aussie claimed $40,000 after a loved one’s accident meant a cancelled Canada holiday while another couple saw their cruise itinerary change due to a fellow cruiser’s medical emergency, netting a $2,000 payout.

Travel insurance policy prices soared last year, here’s how to save in 2024.

Find out more at covermore.com.au