Tour and cruise operator APT received three of the travel industry’s most prestigious awards at Saturday night’s glittering 2015 National Travel Industry Awards (NTIA).
The Australian Federation of Travel Agents (AFTA) 2015 NTIA named APT Best Tour Operator, Domestic; Best Tour Operator, International and Best River Cruise Operator.
This is the second year APT has picked up a trifecta of NTIA awards. Commenting on the outstanding achievement, APT Chief Marketing Officer Debra Fox said:
“We are overwhelmed to receive these three awards. It is an outstanding achievement and we are all very proud. They demonstrate that APT is the leading tour and river cruise company in Australia. Receiving these accolades is no easy feat and it can only be achieved through exceptional relationships, service, product and delivery from all parts of our business around the globe. I would therefore like to thank all our staff for their continued dedication in delivering the highest calibre of product and service innovation, and in exceeding customer expectations on a daily basis.
(from L to R): Scott Ellis, Aaron Christian, Alisha Dopper, Ryan Montgomery and Susie Coughlin from APT.
“I would also like to thank our valued travel industry partners for voting for us and for their ongoing unwavering support. We have invested in one of the largest on road sales teams in the industry, all of whom are committed to ensuring our travel agency community receives the highest levels of service and support. In addition we are proud to create unforgettable holiday experiences which are proven to keep clients coming back to book APT trips repeatedly, creating a loyal client base for the agents who work with us. As always, this remains our continued focus.”
Debra Fox, APT Chief Marketing Officer
The awards are voted on by the travel industry, taking into consideration criteria such as product service, agent service, ease of booking, customer experience and diversity of product.
Claire Haggarty and Ryan Montgomery
Aaron Christian, Ryan Montgomery and Damian Borg
The APT team
Zoe Palmer, Susie Coughlin and Alisha Dopper
Susie Coughlin, Robert McGeary and Jo Ellies
This is the first time APT has won Best River Cruise Operator, a new category in this year’s awards; the second consecutive year APT has won Best Tour Operator, International; and the fourth consecutive year the company has been awarded Best Tour Operator, Domestic.
