Sydneysiders and visitors have a new way to pre-book travel into the CBD and beyond for faster airport pickups with the new Sydney Airport WeKnow service for premium taxi and Uber bookings at the T1 International terminal.
Global travel services provider WeKnow allows passengers to pre-book and pre-pay for onward travel via taxi and Uber through an easy-to-use platform.
International arrivals have access to priority pickup from two dedicated WeKnow bays at the T1 taxi rank, bypassing peak-time queues for a seamless onboard journey.
The initial Sydney Airport WeKnow service will operate as a trial at T1 International with onsite customer assistance in multiple languages.
Bookings can be made through multilingual digital self-service kiosks in the international baggage claim area, or at one of two staffed WeKnow desks in the arrivals hall.
The first phase of the Sydney Airport WeKnow service features premium taxi brands GM Signature and 13 Cabs Silver Service as well as Uber with further rollouts to include limo transfers, shuttle services and public transport.
Sydney Airport Group Executive Commercial Mark Zaouk said future plans will see the Sydney Airport WeKnow service partnership offer a wider range of travel options, such as tickets for attractions, city tours, concerts and theatre shows, and potential expansion to the domestic terminal.
“Arriving passengers want simple, reliable choices when they land and WeKnow brings a range of transport booking options together in one place,” he said.
“Our vision is for WeKnow to offer a growing range of transport and concierge options over time, giving passengers genuine choice and flexibility when travelling from the airport, while also making it easy to book attractions and experiences across Sydney.”
UK-based WeKnow Technology currently operates at other major international airports, including London Heathrow.
Find out more at sydneyairport.com.au
KARRYON UNPACKS: The new Sydney Airport WeKnow service reflects airports’ shift towards integrated, pre-booked travel ecosystems. For advisors, it offers another touchpoint to enhance arrival experiences and add value for premium clients.
