Helloworld Travel Limited (HLO) has appointed Jordan Carpenter to the position of Trade Partnerships Manager, where she will manage the group’s tourism board relationships. Carpenter confirmed the news on Monday morning.
“Excited to share that I’ve been promoted to Trade Partnerships Manager at Helloworld Travel Limited overseeing relationships with Tourism Boards,” she stated in a LinkedIn post.
Jordan joined Helloworld nearly seven years ago as a marketing executive before being promoted to senior marketing executive in mid-2022.
Carpenter has been busy of late. Ahead of the new promotion, she co-hosted eight lucky Australian travel advisors on an epic American Southwest famil, exploring three states in seven days, in June. For top-selling USA advisors, the famil was supported by Viva Holidays, Air Tickets, Rocky Mountaineer, United Airlines, Brand USA and Visit Utah.
Sweet sixteen

HLO is riding a crest right now, after receiving 16 National Travel Industry Awards (NTIA 2025) nominations across the business.
“We are thrilled with the recognition and proud of all our NTIA nominations this year. It’s a terrific demonstration of support from the industry and we are, as ever, so genuinely grateful,” Helloworld Travel Chief Operating Officer and Executive Director Cinzia Burnes said.
“We would also like to extend our congratulations to nominees from across our Helloworld networks, as well as all representatives across the entire industry. We are looking forward to celebrating together at the Awards in October.”

HLO’s nominations include:
- Helloworld Travel – Most Outstanding Branded Travel Agency Group
- Magellan – Most Outstanding Travel Agency Network
- Helloworld Business Travel – Most Outstanding Travel Agency Network
- Express Travel Group – Most Outstanding Travel Agency Network
- VIVA Holidays – Most Outstanding Wholesaler – Product/Service
- Kim Knight – Most Outstanding Sales Executive – Wholesaler
- Jackie Gordon – Most Outstanding Sales Executive – Wholesaler
- VIVA Holidays – Most Popular Reservations Team
- Cruiseco – Most Outstanding Wholesaler – Product/Service
- Creative Cruising – Most Outstanding Wholesaler – Product/Service
- David Ninham – Most Outstanding Sales Executive – Cruise
- Greg Wilson – Most Outstanding Sales Executive – Cruise
- Cruiseco – Most Popular Reservations Team
- Creative Cruising – Most Popular Reservations Team
- Helloworld Travel – Most Outstanding Marketing Campaign
- Helloworld Travel Academy – Most Outstanding Travel Industry Training Program
