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LOW DEMAND: Scoot makes the decision to suspend flights to four cities

Budget carrier Scoot has decided to suspend services from Singapore to four cities as a result of both weak demand from passengers and a shortage of aircraft resources.

Budget carrier Scoot has decided to suspend services from Singapore to four cities as a result of both weak demand from passengers and a shortage of aircraft resources.

The flights that will be cut are routes from Singapore to Lucknow in India, Kalibo in The Philippines, Quanzhou in China and Male in The Maldives.

The Lucknow flights will wrap up on 29 June 2019, the Kalibo flights on June 30, the Quanzhou flights on August 24 and Male flights on October 25.

Scoot in the story

Each these routes were being served by the Airline’s Airbus A320 aircraft.

Scoot said the aircraft shortage was a result of SilkAir grounding of its Boeing 737 MAX 8 fleet.

This means they will no longer transfer their Boeing 737-800NG aircraft to Scoot in the financial year 2019/2020, as originally announced in November 2018.

Despite this, Scoot said it would continue to undertake the routes that SilkAir had earlier committed to transfer over.

Scoot Airlines

Customers with existing bookings have been contacted and provided the following options:

-Rebook their flight at no additional charge to the same destination departing before the planned suspension date.

-Rebook their flight at no additional charge to other Scoot destinations within the same country, within seven days of the original departure date.

-Obtain a 100% refund on their booking via their original mode of payment.

-Obtain a 120% refund on their booking via a Scoot Travel Voucher.

Will these changes affect your clients?