Luxury Escapes has announced its acquisition of US tech company Porter & Sail, giving members an enhanced guest experience.
Luxury Escapes will supercharge investment in mobile and app development with the acquisition of New York-based technology company, Porter & Sail.
As part of the acquisition, Porter & Sail Co-Founder and CEO, Caitlin Zaino, will join Luxury Escapes as General Manager of Guest Experience, focussing on using technology to optimise the in-travel experience.
What does this mean?
With the acquisition of Porter & Sail, Luxury Escapes members will be able to easily upgrade their room, arrange early check-ins, late checkouts and book in-hotel services such as spa treatments, restaurant reservations and local experiences from their Luxury Escapes mobile app with a few swipes.
The App automatically charges members’ nominated credit card and provides an instant confirmation, with a frictionless, best-in-class experience.
“Luxury Escapes is an exceptional company and bringing Porter & Sail’s guest technology to the group offers a unique opportunity to proliferate our innovative platform to millions of members and leading hotels, worldwide,” said Zaino.
“With an ever-increasing demand for bespoke stays and contactless travel, this acquisition will further define Luxury Escapes’ footprint as a global leader in travel.”.
Luxury Escapes co-founder, Adam Schwab, is excited by the new functionality for members, noting “we are always looking for new ways to enhance the travel experience – making in-travel experiences seamless and easy is incredibly important.
“The ability to make bookings and purchase valuable add-ons like room upgrades, day trips, dining and spa bookings will ensure that Luxury Escapes creates the world’s best holiday experience for all our members, from the moment they book their trip, until they return home.”
Porter & Sail was founded in 2015 by Caitlin Zaino and Deepak Shrivastava and has partnered with hundreds of hotels globally to create additional revenue streams and enhance the luxury guest experience.
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