On The Water: Cruise Updates You Need To Know

With an influx of cruise news flooding your inbox, we thought it would be easier for you, to have one article, with all the information you need to do your job most effectively.

With an influx of cruise news flooding your inbox, we thought it would be easier for you, to have one article, with all the information you need to do your job most effectively.

Not sure where, when, what or how the cruise lines are sailing, due to COVID-19?

No worries! We’ll be updating this feed, with the need to know deets as news comes to hand, so make sure you check back for the latest cruising info.

Do you have any cruise info or news to add? Please email us at [email protected]

Want to join our #togetherintravel initiative? Click here for more.

Australian Border Force extends cruise ship ban until September 2020


The Australian Border Force has extended the current restriction on cruise ships entering Australian waters for another three months, from 17 June to September 17.

Border Force made an announcement last week, stating any cruise ship capable of carrying more than 100 passengers that has left a foreign port is prohibited from operating in Australia.

Click here for more information.

Silversea supports travel partners

Over the past few weeks, Silversea has been reaching out to agents directly to answer questions, listen to feedback, and discuss new ideas.

Based on their input, Silversea would like to inform you of some important policy updates to help support you, during this challenging time.

The cruise line will now offer:

  • Extended commission protection on voyages cancelled by Silversea
  • Expansion of ‘cruise with confidence’ program
  • Reduced deposit & $1,000 USD onboard spending credit for every booking until 30 June 2020

Click here for more information.

Scenic further suspends operations


The Scenic Group has announced the suspension of all river and ocean cruises, and land tour operations on its Scenic Luxury Cruises & Tours, Emerald Cruises and Evergreen Cruises & Tours brands, from 1 July to 31 August 2020, as part of its ongoing response to the COVID-19 pandemic situation. Scenic Eclipse sailings will be suspended through to 30 September 2020.

“Our priority is to ensure that our guests and crew are able to travel safely before we resume operations.”

Rob Voss, COO for The Scenic Group

The Scenic Group is offering booked guests flexible Future Travel Credits valued at 110% of monies paid on any affected river and ocean cruise booking and 100% of monies paid on any affected land tours, including Egypt.

The Scenic Group is also committed to protect travel agent commissions on bookings for suspended cruises, that have been paid in full and for the total amount of the Future Travel Credits.

Click here for more information.

Viking’s new departure: In the Wake of the Vikings

Cruise Update

Viking has unveiled a brand-new departure date for one of its most popular itineraries, the 15-day In the Wake of the Vikings voyage from Bergen, Norway to Montreal, Canada via Iceland and Greenland.

Departing 1 September 2021, the itinerary on Viking Star visits six countries and includes nine guided shore excursions. It is only offered once a year.

The cruise traces the route of Icelandic Viking explorer Leif Eriksson, who discovered continental America some 500 years before Christopher Columbus.

From the Norwegian mercantile city of Bergen, the voyage visits the rustic Shetland Islands in Scotland before sailing to the picturesque Faroe Islands, Iceland, and Greenland.

After crossing the Labrador Sea, the ship calls on ancient Norse settlements at L’Anse aux Meadows, Newfoundland before sailing into Saguenay, Quebec City, and cosmopolitan Montreal in Canada.

Click here for more information.

CLIA’s new ‘Cruise Champion’ training program

CLIA - karryon

Cruise Lines International Association (CLIA) is backing YOU GUYS, with a new online course, especially for travel agents.

The training, aptly named Cruise Champion, is an interactive program that takes agent members deeper into the workings of the global cruise sector and offers you the knowledge to become ambassadors for the industry.

Some of the topics Cruise Champion covers include Regulations, Safety, Health, Security, Environmental Protection, and Corporate Social Responsibility.

CLIA travel agent members can access Cruise Champion via the new CLIA Member Hub at www.cruising.org.au.