helloworld has announced global training expert and CEO PeopleInProgress, Terry Hawkins will be bringing the ‘Power’ to delegates at this year’s helloworld Frontliners Forum in Cairns.
Starting on 31 July and finishing up on 2 August, the forum will bring agents together to discuss new ways to build relationships and sell.
As part of her role, Hawkins will present a new workshop at the event called ‘Power of You’.
Terry Hawkins will bring power to the people at the upcoming helloworld forum.
She will empower helloworld’s front line staff to positively engage, influence and create long-lasting customer relationships with her action-packed presentation designed to prolong the momentum of business building and positive focus.
The ‘Power of You’ workshop builds on the successful national roll out of the hello You training programme.
Head of Branded Networks Julie Primmer said progressing the ‘Power of You’ training reflects the group’s commitment to training agents to deliver excellence in customer service.
“This training differentiates our brand-carrying members within their communities.”
Julie Primmer, helloworld Head of Branded Networks
“Our agents and our research tell us that excellence in customer service is a prime advantage and our hello You programme has been embraced by our brand-carrying Agents who are already seeing significant business advantages through putting the practical outcomes of the training into action.”
Hawkins said her aim is to motive agents and employees to new heights and training them to develop their connections with clients.
According to helloworld, agents who have experienced the hello You training programme report feeling empowered, motivated and amazed by the practical skills that they have taken back to their agencies.
“We are thrilled to assist our members in keeping the successful momentum going. The Power of You presentation at Frontliners in Cairns is yet another positive step in the right direction.”
Julie Primmer, helloworld Head of Branded Networks
The major conference sponsors are Qantas, Qantas Holidays, Viva Holidays, Ready Rooms, Insider Journeys, Cruise Team and Worlds Leading Cruise Lines.
