Singapore Airlines (SIA) has started trials on a new digital health verification process, which will be the first in the world to be based on the International Air Transport Association’s (IATA) Travel Pass framework.
The new digital verification process will offer customers the ability to securely store and present information related to COVID-19 tests, as well as their vaccination status in the future.
This trial service was first offered on 23 December to customers travelling on flights operated by Singapore Airlines from Jakarta or Kuala Lumpur to Singapore.
“COVID-19 tests and vaccinations will be an integral part of air travel for the foreseeable future. We are offering a digital solution that allows the easy and secure verification of this information, and supports the industry’s safe and calibrated recovery from this pandemic.”
Ms JoAnn Tan, Acting Senior Vice President Marketing Planning, Singapore Airlines
How does it work?
Customers who take their COVID-19 tests at selected clinics in Jakarta and Kuala Lumpur will be given either digital or paper health certificates with a QR code.
Airport check-in staff and Singapore’s immigration authority will be able to verify the authenticity of these certificates via a secure mobile app and ensure that the customers meet Singapore’s entry requirements. Customers without a digital certificate can also present the paper version for manual verification.
This is a faster and more secure way to validate a passenger’s health credentials than the existing protocols, speeding up both the airport check-in process and the immigration entry process into Singapore.
It will make it easier for SIA customers to control their information, reduce friction during their travel journey, and result in a more seamless experience with the aid of digital technologies in the new normal.
Tell me more…
IATA’s Timatic registry will provide the back-end information on the COVID-19 testing and entry requirements. This is part of the modular Travel Pass solution, which aims to allow travellers to easily and securely manage their travel in line with national requirements for COVID-19 testing and vaccine information.
Singapore Airlines plans to integrate the entire process into the SingaporeAir mobile app from around mid-2021, again using the Travel Pass framework. This will support the drive towards a secure and convenient industry standard for the verification of COVID-19 test and vaccinations.
The verification is enabled by an application developed by Affinidi, a Temasek-founded technology company enabling portable and verifiable data credentials.
“Partnering with Singapore Airlines for the world’s first deployment of the Timatic Covid-19 module of the IATA Travel Pass is a big step forward. Together we will demonstrate that people can return to travel with confidence that they are meeting all government Covid-19 entry requirements. “
Mr Nick Careen, IATA’s Senior Vice President Airport, Passenger, Cargo, Security
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