Travellers Choice members have welcomed news that they now have access to fresh payment solutions including a flat 1.5% merchant fee, a layby option and a new B2BPay portal.

It comes as part of a new partnership between Travellers Choice and Zenith Payments.

Managing Director of Travellers Choice Christian Hunter said the new payment solutions, collectively known as TC Pay, would make it easier for members to process transactions, while also safeguarding their businesses from risk.


Members can now use a group level credit card merchant facility, with no application or ongoing monthly fees, common-rated at a flat 1.5% for all Australian-issued Visa and MasterCard credit cards.

The fee also includes the AFTA Chargeback Scheme, protecting users against consumer debit and credit card chargebacks resulting from supplier insolvency.

“One of the problems travel agents currently face is that they do not know the merchant fee until a customer’s card details are entered into the system.”

Travellers Choice Managing Director Christian Hunter


Zenith Payments is also providing members with two, pre payment solutions, including:

A layby solution that can be used to cover all components of a customer’s trip and delivers funds into an account within one business day.

A B2B payment portal, which Travellers Choice advisors can use from 1 January 2019 to settle payment of everyday overheads – from utilities such as rent, power and phone bills, to the ATO – using a company credit card.

The B2B payment portal will provide members with valuable loyalty points including earning Qantas Business Rewards.

“We estimate the value of the reward points will not only offset the cost of the facility but enable an average member to earn multiple business class return airfares to Europe each year,” he said.

What do you think of the new payment solutions?