A suitcase is the travel companion that either makes your journey seamless or sabotages it entirely. Some travellers swear by hard-shell cases, their rigid exteriors offering battle-ready protection. Others champion soft-sided bags for their flexibility—squeeze a little, pack a little more. But as luggage tech evolves, is the choice still black and white? And is there a dark-horse option you haven’t considered?
The case for hard-shell luggage
Hard-shell suitcases have evolved from clunky plastic bricks to sleek, tech-driven travel armour. The latest polycarbonate and aluminum models are lighter, tougher, and more secure than ever. Some newer models even offer expandable storage and pockets, key benefits that used to belong solely to soft-sided luggage.
- Durability: Hard-shell cases take a beating and keep your gear intact. Whether it’s being tossed onto a baggage cart or stacked under someone’s oversized duffel, your belongings stay protected.
- Security: These cases are harder to slash or pry open, and most come with TSA-approved locks to keep sticky fingers at bay.
- Water resistance: Rain, puddles, and spilled airport coffee? No problem. Hard-shell exteriors keep moisture out better than fabric cases.
- Stackability: Uniform, boxy, and efficient. Hard-shell luggage slides neatly into storage compartments without the awkward bulges of overstuffed soft-sided bags.
But no suitcase is perfect. Hard-shell cases are rigid, meaning no last-minute cramming of souvenirs. They also scratch easily, making them look battle-worn long before their time.
Why some travellers swear by soft-sided luggage
Soft-sided luggage has dominated the travel industry for decades, and it’s not without reason. Flexibility and ease-of-use make them a favourite for many.

- Expandable storage: Overpacked? No problem. Many models unzip to give you extra room when needed.
- External pockets: Need quick access to travel essentials? Soft-sided bags let you stash chargers, passports, or snacks within easy reach.
- Lighter weight: Generally lighter than their hard-shell counterparts, making them a smart choice for airlines with strict baggage weight restrictions.
- Adaptability: Ever tried stuffing a hard-shell suitcase into an already full overhead bin? Soft-sided luggage bends and squeezes into spaces that rigid cases can’t.
- Preferred by some airlines: If you’re flying on a small regional airline or heading to a remote destination, be warned—some carriers discourage hard-shell cases because they don’t compress in tight cargo holds.
The downside? Soft-sided bags lack the same level of protection as hard-shell cases. A heavy impact can crush fragile items, and fabric exteriors are more susceptible to stains, rips, and moisture.
Why a hard trunk might be the best option
For those who refuse to settle for either extreme, the hard trunk is an overlooked but brilliant option. Unlike traditional suitcases, a trunk’s sleek rectangular design maximises space while keeping everything inside well-protected.
- Space efficiency: Hard trunks fit better in storage spaces and eliminate awkward gaps between bags.
- Unmatched durability: Built with reinforced corners and heavy-duty materials, these tanks can handle serious wear and tear.
- Better organisation: Unlike deep suitcases that become a jumbled mess, trunks allow for flat, layered packing—no more digging through piles of clothes to find what you need.
I personally swear by a hard trunk. It slides into tight overhead spaces, stacks neatly in car trunks, and keeps everything inside immaculately protected—no matter how rough the journey. Plus, it makes me feel like I’m in some Jane Austen novel worrying over the correct way to pack my gowns.
So, which one wins?
The best luggage isn’t universal—it depends on what kind of traveller you are:
- Jet-setting business travellers? Hard-shell cases offer the best protection for suits, tech, and valuables.
- Backpacking adventurers? Soft-sided luggage is adaptable and easier to haul through unpredictable spaces.
- Minimalists and storage-conscious packers? A hard trunk keeps everything secure while taking up less space.
In the end, it’s not about what’s best—it’s about what’s best for you. Whether you choose a hard-shell, a soft-sided case, or the trunk you didn’t realise you needed, the real question is: will your luggage survive the trip?