Virgin Australia has joined Qantas in the trial-phase of wi-fi, with the carrier commencing a three-month test on inflight wireless internet today.
The wi-fi product is being trialed on one of the carrier’s Boeing 737-800 aircraft before rolling out across the carrier’s fleet of Boeing 737-800, Airbus A330 and Boeing 777 aircraft later this year.
Guests flying on the wi-fi enabled aircraft will be able to use the service free of charge during the testing period and can enjoy access to popular streaming services Netflix, Stan and Pandora on their devices while in the air.
Virgin Australia has partnered with leading inflight connectivity provider Gogo and Australia’s leading satellite provider Optus to provide customers with inflight wi-fi.
“We are thrilled to commence customer testing of our inflight wi-fi today.”
John Thomas, Virgin Australia Airlines Group Executive
“We want to ensure that guests can stay reliably connected in the air while also enjoying the fantastic entertainment and customer service for which Virgin Australia is well known.
“We’re looking forward to receiving guest feedback about our inflight connectivity over the next three months to ensure we are able to offer the best possible service in the sky.”
Guests who travel on the wi-fi-enabled aircraft during the customer testing period will be notified that wi-fi is available on their flight and provided with instructions on how to access the wi-fi.
Virgin Australia will finalise its business model after considering customer feedback and the results of the testing period.