Industry HQ

Share this article

MATES RATES: STUBA Supports Agents Affected By Excite Closure

STUBA is offering “Agents Discount” rates for Australian and New Zealand Travel Agents who have been affected by the closure of excite.

STUBA is offering “Agents Discount” rates for Australian and New Zealand Travel Agents who have been affected by the closure of excite.

The 5% discount – the usual STUBA agent discount rate – is for agents who are re-booking accommodation which has not been honoured.

READ: EXCITE SUSPENDS OPERATIONS: Agents Frustrated & Out of Pocket

“We appreciate agents are hurting and need to support their customers; we wanted to do something that was real to support agents.”

Mark Luckey, STUBA CIO

 

Get the discount

giphy

Applying the discount is easy, just follow these simple steps:

  • Make the booking which replicates the dishonoured booking
  • Forward the new booking confirmation email ALONG WITH a copy of the original dishonoured booking to excite@stuba.com
  • A member of STUBA’s customer service team will apply the discount and be in touch

 

More information

Offer applies only with proof of original booking on bookings made with STUBA on or after 13th January 2020

Click here If you need a new account.

STUBA is ATAS Accredited, ISO 9000 Accredited and has been independently audited to have “MSE2 – High Credit Worthiness” rating from Standard and Poors.

Contact STUBA for more information:

AU : 1800 7666 79 or au.support@stuba.com
NZ : 0800 00 12 14 or nz.support@stuba.com