Fiji Airways is reporting week-on-week growth since resuming direct flights from Australia 10 months ago with ticket sales soaring past pre-pandemic bookings and Aussie travellers making up the majority of international holidaymakers to the South Pacific paradise as the airline eyes WorldClass status.
The ongoing demand has prompted the airline to increase capacity from Melbourne by up to three more direct flights per week to Nadi from November 2022.
Fiji Airways has also set a target to achieve a World Class rating by October 2023, Managing Director and CEO Andre Viljoen said.
“This pledge to achieve WorldClass status is a commitment that Fiji Airways will continue to offer Australians and all travellers the highest standards of service when flying guests to our home,” he said.
APEX WorldClass ratings recognise the highest standards of safety, wellbeing, sustainability, service and inclusiveness, which would place Fiji Airways alongside airlines such as Qatar Airways, Emirates, Singapore Airlines, Saudia, Turkish Airlines, Japan Airlines and KLJ Royal Dutch Airlines.
Mr Viljoen said Fiji Airways is already delivering world-class services in many aspects and he has full confidence in the team to achieve this coveted rating.
“We decided in 2016 that the national carrier was not going to be just another small airline and that we would never settle for mediocre services. Since then, we have continuously introduced improvements in every aspect of our business to be recognised among the best in the world.”
Over the next 12 months, Fiji Airways will implement service enhancements for its customers, industry partners and stakeholders.
For more info, head to fijiairways.com
