Travellers passing through Hobart Airport now have a new place to get help on the spot, with Flight Centre today opening a new retail store in the domestic terminal. The launch marks the brand’s first new store of 2026 and its 12th and final opening of the financial year.
The move comes as airport-based agencies prove their value, particularly during recent Middle East disruptions, when travellers sought urgent, face-to-face support. Flight Centre says demand surged across its airport network as customers looked for real-time solutions.
“In the early days of airspace disruptions, as travellers were still arriving at the airport and awaiting news on scheduled flights, our airport teams demonstrated why their presence is essential,” Flight Centre Australia General Manager Brent Novak says.
“When global events shift suddenly, travellers turn instinctively to trusted experts who can provide clarity, rebook flights and offer solutions on the spot.
With recent disruptions highlighting the need for skilled consultants, Novak says airports remain travel’s frontline.
“Our airport stores are the first responders of travel. Opening Flight Centre Hobart Airport now allows us to extend that vital support to Tasmanian travellers at a time when expert guidance has never mattered more,” he adds.
The Hobart store will be led by Team Leader Anthony Coster, reinforcing the company’s focus on in-person service at key travel touchpoints.
“Hobart travellers are savvy and well-travelled, and they deserve the same level of expert support that Flight Centre provides at airports across the country,” Coster says.
“We’re ready to hit the ground running from day one.”
While the HBA store will be the last new opening for FY26, customers likely won’t need to wait too long for further launches.
“Customers want real people who can help them in real time, especially when things get complicated,” Novak said.
KARRYON UNPACKS: Airport agencies are having a moment. When travel goes off-script, travellers want real people, fast. This move shows bricks-and-mortar still matters, especially where journeys begin.
