Celestyal Cruises says it’s pleased to announce the launch of its new Seaware Reservations Platform, a platform made for travel advisors, with advanced CRM functionality and added extras for a customised itinerary.
Celestyal Cruises‘ new, dedicated travel advisor reservations platform was developed in partnership with Versonix, a leading software company dedicated to providing fully integrated, customised software solutions for the travel and leisure industry.
The Seaware Platform provides advanced CRM functionality as well as access to a greater variety of pre-and post-packages with both mandatory and optional components, rule-based pricing, payment and cancellations schedules, shore excursions and onboard experiences, as well as the ability to create customised segments, individualised itineraries and large, family bookings.
In addition, the system is fully GDPR security compliant, thereby providing ongoing confidence that clients’ personal data will be fully protected.
The cruise line says many advisors globally will already be familiar with this industry-leading platform, providing immediate 24/7 access to reservations with the added benefits of also being able to provide clients with direct access to their bookings.
“The release of our Seaware Reservations Platform is just one more example of our deep and ongoing commitment to our travel advisor partners,” said Leslie Peden, chief commercial officer, Celestyal Cruises.
“We have been working closely with Versonix for a year now in preparation for this release and have been engaging in ongoing conversations with many of our travel advisor partners to have a seamless transition to our new reservations platform.
“We are expecting a significant adoption of this new system by our travel advisor partners placing them firmly in control of their bookings 24/7, making it even easier to do business with Celestyal.”
“We are extremely pleased to be adding Celestyal Cruises to our growing portfolio of leading global travel brands that have benefited from Versonix’s unique Seaware reservation and revenue capabilities,” said Yuri Polissky, chief operating officer, Versonix.
In advance of the system going live this week, travel advisors currently enrolled with Celestyal will receive a link to Seaware’s user’s manual and tutorial videos along with their personal log-in details.
For new users, please visit Celestyal.com to register for credentials in the Travel Agent Booking Area.