You heard it here first: The Travel Junction has launched their new Reservations Team, offering you omnichannel sales support to make your life infinitely easier. Hurrah! Designed to help you with those tricky requests, complex itineraries, and demanding clients, you now have live support from The Travel Junction’s experienced, Australian-based res team. You can even register right now if you like!
Live since 2 May, The Travel Junction’s new service has already started taking the stress out of Australian agents’ days with their 6-days-a-week service. Taking the pressure off those sticky sales situations leaves you with more time to book the products and services you know so well.
Good call
James Whiting shares his excitement about the brand new Reservations Team, why the service was created, how it works and a message to the trade.
Knowledgeable, experienced, and stoked to take your call, the expert crew at The Travel Junction are on hand to assist with your more complex itineraries and offer you global destination and product advice.
Got a client wanting to take a horse-riding tour through Mongolia? Call The Reservations Team. Had an enquiry for a 6-month RTW trip across five continents? Dial 1800 003 903 (or email sales@thetraveljunction.com.au). And for those demanding clients that zap your energy with their super detailed requests? You know what to do!
With support available six days a week (yes, even on a Saturday!), this is the stress-relieving news you’ve been waiting for.
Call the shots
The Travel Junction’s new phone and email services gives you maximum flexibility to work with them in a way that suits you best. Their online booking platform, HELiO is, of course, still available and recommended for simpler bookings.
Don’t forget, on HELiO, you have immediate 24/7 access to The Travel Junction’s global range of 250,000 hotels, rental cars, attractions, transfers, and packages. You can check rates and availability and get instant confirmations right on the platform.
There’s also the convenience that HELiO offers for easy payments, plus access to your client’s docs, and more, online at any time. All without zero fees on credit and debit card transactions, and no changes for cancellations and amendments beyond supplier conditions.
The team at The Travel Junction know that not everything in life is as simple as their HELiO platform. Like scratching an itch in the centre of your back, some things are best resolved with assistance. And that’s where the Reservations Team come in.
The good news? Once the team has helped you with that complex itinerary or pernickety client, your bookings are uploaded to HELiO for complete access and ease. They can even work on your existing HELiO itinerary if that’s gotten challenging, too.
With HELiO’s 24/7 live chat agent team available for support, along with their emergency phone line, there’s not a moment where you are left alone with your problems. Well, maybe the problem with the neighbour blaring Metallica at 3 am, but with your travel technical support needs, you’ve got round-the-clock (call it a day!) access to top-tier support within HELiO.
Call it a day
To call the shots on your stress, The Travel Junction has your back. Once you’ve registered, of course.
If you’re already signed up with The Travel Junction, you’re free to call the Reservations Team right now. Have your HELiO credentials to hand ready for your call.
If you’re not yet registered, you can sign up here in minutes. Once approved, you’ll have complete access to The Travel Junction’s omnichannel services and the new Reservations Team.
To learn more call 1800 003 903 or email sales@thetraveljunction.com.au.
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