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ATIA pens open letter to outgoing Chair Tom Manwaring on a decade of service

The Australian Travel Industry Association has shared a letter of gratitude to outgoing Chair and Director Tom Manwaring, who retired from the ATIA board after 10 years of service and leadership on 19 June 2024.

The Australian Travel Industry Association has shared a letter of gratitude to outgoing Chair and Director Tom Manwaring, who retired from the ATIA board after 10 years of service and leadership on 19 June 2024.

Representing the ATIA board and members and signed by 12 directors, the open letter expresses “deep gratitude for exceptional service and leadership” from the collective.

It’s the latest accolade-laden missive shared for Manwaring’s legacy as Chair of the industry body.

He steered the ATIA during its transition from AFTA and throughout the widespread COVID-19 disruptions to the industry in a voluntary capacity.

“You consistently went above and beyond. Your tireless efforts, especially during the pandemic, provided crucial support that allowed so many in the industry to keep the doors open as we helped our customers, clients and others impacted,” the letter states.

“Many of us witnessed firsthand your commitment and hard work, often behind the scenes, ensuring that our needs and concerns were addressed and understood by government and the wider community.

Tom Manwaring departs ATIA board (Image ATIA).
Tom Manwaring at the AFTAs. Image: ATIA

“Under your leadership, ATIA has undergone significant reforms, including the Constitution review, the rebranding and the strengthening of ATAS.

“These key reforms have placed the organisation on very solid ground for the future, ensuring its continued success and stability.

“The impact of your contribution in supporting and elevating the Australian travel industry will be felt for many years to come,” the letter ends.

ATIA board members at the 2024 AGM on Wednesday. (Image Mark Harada)
ATIA board members at the 2024 AGM, including Tom Manwaring (centre). Image: Mark Harada

Newly installed Chair Christian Hunter and Vice Chairs Laura Ruffles and Graham Turner will lead a new board of directors for 2024-25.

Manwaring will still be involved with the travel industry during the $70 million ETG buyout by Helloworld Travel, and told Karryon he has a “big job to do over the next two to five years”.

“There’s still more to do in bedding down the ETG/HLO integration, so while I’d like to say I look forward to relaxing more, my days are still going to be busy,” he said.